What happened to the mobile phone fee? How to solve

1, your mobile phone may be charged every month for some reasons, such as viruses, or you accidentally click on some charged services.

2. You can send it to 10086 at 0000, or you can call100861to try and see what services your phone has ordered. If there are some extra charges, you can call 10086 for manual service or go to the business hall to ask the waiter to help you return these services.

You said that you didn't subscribe to business, so your mobile phone may be infected with virus.

4. If malicious charging software is installed on your mobile phone, some of these malicious software will charge online, and some will automatically send messages to strange numbers, and then automatically delete them, so that you can't detect them.

Some malicious software is so stubborn that even if you uninstall it, it will be installed automatically.

6. The solution is to back up the important information of your mobile phone card and format it, because malicious software will be hidden in the folder at the beginning of sin and bin, and you can't find it at all, and you can't find it with anti-virus software. It is recommended to format it.

7. If the fee is still deducted, it is best to restore the factory settings, because some viruses are very powerful and will be hidden in the memory of the mobile phone.