How to use CS55T service in Chang 'an?

Users connect with the customer service center through one-click voice on the vehicle-mounted terminal to request navigation service, and the service center assists the user in location inquiry, and after determining the location information to be navigated by the user, sends the destination location information to the vehicle-mounted terminal, and plans the navigation route to automatically start navigation.

3.2 Business Travel Reservation

Users connect to the customer service center through one-click voice on the vehicle terminal, and the customer service center assists users to complete air ticket reservation, hotel reservation, air ticket reservation and other services.

3.3 Appointment service

Users connect to the customer service center through the one-button voice of the vehicle terminal, and the customer service center provides the maintenance reservation service of Changan Automobile authorized service outlets according to the needs of users.

3.4 Business consultation and complaints

Users can connect to the customer service center through one-click voice on the vehicle terminal to consult related services of vehicle networking, including policies, functions, product information, etc. You can also complain to the customer service center about the related services of car networking.

3.5. Remote Assistant during Call

Incoll Remote Assistant is a smart phone application launched by Changan Automobile, which provides convenient remote management services for full-time online vehicles. Including remote control, driving report, car condition report, car positioning, electronic fence and other services, to protect your driving control and start your smart car life.

It should be pointed out that:

●in Call remote assistant App will be continuously optimized. This diagram is for reference only. Please refer to the actual downloaded APP interface.

3.5. 1 burglar alarm

After the vehicle enters the anti-theft state, if you open the door with a mechanical key, forcibly pry open the door or open the door with the handle inside the vehicle, it will trigger the anti-theft of the vehicle. A text message will remind you to check whether the vehicle is safe.

It should be pointed out that:

● This phenomenon only applies to the case that the vehicle opens the door with a mechanical key, forcibly pries the door open or opens the door through the handle inside the vehicle after entering the anti-theft; The situation that the window was maliciously broken will not be prompted.

● In order to prevent the vehicle from starting normally due to insufficient battery power, this function is only effective within 120 hours after the vehicle engine is manually turned off. 120 hours later, the function is turned off, and the engine needs to be started manually to activate the function again.

Track theft

After the vehicle is lost, call the service center through the mobile phone and request to track the vehicle. After the service center confirms the user's alarm, it can start tracking the vehicle.

In the process of vehicle tracking, vehicle starting will be restricted. If the vehicle is running, the vehicle will run normally and will not be affected. But the next time you need to start the whole vehicle, the engine will not start normally, even if you have a legal key, you can't start the vehicle again. After the vehicle is recovered, the user calls the service center to stop tracking the vehicle and issue an order prohibiting starting the engine.

It should be pointed out that:

● Tracking service will not be available in areas without network coverage.

● Users must report to the police before initiating tracking, and the service center can only initiate tracking after providing registration certificate when reporting to the police.

remote control

The remote control function needs to be used in conjunction with the in Call remote assistant mobile phone application.

3.5.3. 1 remote air conditioning switch

Log in to in Call Remote Assistant Mobile App, enter the "Control" module, and select "Air Conditioning".

Set the temperature of the remote air conditioner, enter the car control code after selection, click "Send Command" after confirmation, and the system will receive the request and process it. After the remote start function is executed, the mobile App will receive the prompt of the execution result, and you can also view the control result directly through the "Operation History". The default opening time of the air conditioner is 15 minutes.

If you need to turn off the air conditioner remotely, you can choose to turn off the air conditioner function, and you don't need to enter the car control code when turning off the air conditioner.

You need to enter the car control code every time you turn on the air conditioner, and you don't need to enter the car control code when you turn off the air conditioner.

It should be pointed out that:

● Due to the influence of the communication network environment and vehicle conditions, the remote control may not be successful, and the App will prompt the network abnormality 3 minutes after the request is sent.

● In order to prevent the vehicle from starting normally due to insufficient battery power, this function is only effective within 120 hours after the vehicle engine is manually turned off. 120 hours later, the function is turned off, and the engine needs to be started manually to activate the function again.

● After the air conditioner is remotely started, it will automatically turn off at the set start time.

● The remote air conditioner should be turned on when the key is locked remotely, the vehicle is in P gear and the fuel quantity is sufficient.

● If the air conditioner is turned on remotely for more than two consecutive times, you will not be able to request to turn on the remote air conditioner again. You need to open the door with the key first. After entering the vehicle, you can manually start the engine, turn off the engine and open and close the doors, then you can remotely start the vehicle again.

● Only when the remote air conditioner is turned on successfully can the remote air conditioner be turned off successfully. If you manually turn off the remote air conditioner, you will be prompted that the operation failed.

● The icon is for reference only, please refer to the actual downloaded App interface.

3.5.3.2 remote unlock/lock.

Enter in the Call remote assistant, select "Door Lock Control", and enter the vehicle control code to unlock. The vehicle control code is not needed for the locking operation. After the remote unlocking/locking function is executed, the mobile App will receive the prompt of the execution result, or you can directly view the control result through the "operation history".

It should be pointed out that:

● Due to the influence of the communication network environment and vehicle conditions, the remote control may not be successful, and the App will prompt the network abnormality 3 minutes after the request is sent.

● In order to prevent the vehicle from starting normally due to insufficient battery power, this function is only effective within 120 hours after the vehicle engine is manually turned off. 120 hours later, the function is turned off, and the engine needs to be started manually to activate the function again.

● The icon is for reference only, please refer to the actual downloaded App interface.

3.5.3.3 was whistling with the lights on.

Enter Incoll Remote Assistant, select "car with flashing lights and horns", enter the car control code, and the system receives the request and processes it. The car horn sounded twice, and the danger warning light flashed for about 5 seconds. The control results will be fed back to the App, or you can view the control results directly through the "Operation History".

If you select the flashing light and whistling function again within the 3-minute validity period of the last correct input of the vehicle control code, you do not need to input the vehicle control code for verification and send the request directly.

It should be pointed out that:

● Due to the influence of the communication network environment and vehicle conditions, the remote control may not be successful, and the App will prompt the network abnormality 3 minutes after the request is sent.

● In order to prevent the vehicle from starting normally due to insufficient battery power, this function is only effective within 120 hours after the vehicle engine is manually turned off. 120 hours later, the function is turned off, and the engine needs to be started manually to activate the function again.

● The icon is for reference only, please refer to the actual downloaded App interface.

State query

The remote vehicle condition query function needs to be used in conjunction with the in Call remote assistant mobile App.

In the call remote assistant input, click the refresh icon on the "status", and enter the car control code. After receiving the request, the system will display the latest car condition information on the App side.

If you select the refresh status function again within the 3-minute validity period of the last correct input of the car control code, you will send the request directly without entering the car control code for verification.

It should be pointed out that:

● Due to the influence of communication network environment and vehicle condition, the vehicle condition inquiry may not be successful, and the App will prompt the network abnormality 3 minutes after the request is sent.

● In order to prevent the vehicle from starting normally due to insufficient battery power, this function is only effective within 120 hours after the vehicle engine is manually turned off.

● Disconnect the battery power supply and re-energize it (or the power supply voltage is lower than 6V). Only by learning the anti-pinch function of the window can the APP query the correct window status.

● The icon is for reference only, please refer to the actual downloaded App interface.

Maintenance reminder

Users can view the remaining maintenance mileage in the APP, and the maintenance reminder interface also includes the current mileage, maintenance interval and last maintenance distance; The maintenance interval is 5000 km by default, which can be set by the user. The final maintenance distance requires users to improve themselves in the APP.

If users add maintenance by themselves, they need to fill in the date, 4S store name, maintenance amount, maintenance mileage, etc. When you have completed the form, click Submit.

Vehicle health report

The owner can click on the vehicle condition diagnosis on the APP homepage to view the vehicle history diagnosis report. The diagnosis includes three parts: electrical system, power system and chassis system. Users can click on a specific section to view the diagnosis details.

Users can click on the upper right corner of the vehicle condition diagnosis interface to view the history, and click on any record to view the diagnosis details.

Remote vehicle positioning

Users can click "Location" on the Incoll assistant homepage to enter the map mode to view the vehicle location. Users can also refresh the latest vehicle position by sliding down the page, and the time corresponding to the vehicle position can be viewed at the top of the home page. The vehicle is displayed in blue when it is in the ignition state, and it is displayed in gray if it is turned off.

emergency relief

If the vehicle collides and the airbag bounces off, the vehicle terminal will automatically call the service center. After the call is connected, the service personnel will transfer to the rescue organization for rescue according to the user's wishes. If the user encounters an emergency involving personal safety and needs public security, fire fighting or medical rescue, he can press the "SOS" button on the ceiling lamp and call the service center. After the call is connected, the service personnel will transfer to the rescue organization for rescue according to the user's wishes. When the vehicle power supply is in the non-off position, the work indicator next to the "SOS" button is always on, and the work status indicator flashes when talking to the service center. When the call with the service center is interrupted, the service center will call back the vehicle terminal. At this time, you can answer the phone by pressing the "SOS" key. If the call is not connected after 10 seconds, the on-board system will automatically answer the call.

It should be pointed out that:

● The violent collision of vehicles may cause the power system of vehicles to be interrupted. In this case, the service will not be available.

● The violent collision of vehicles may cause the power system of vehicles to be interrupted. In this case, the service will not be available.

● T service will not be available in areas without network coverage.

● In order to ensure the quality of emergency rescue services, when pressing the "SOS" key to request other services, the service center will not accept them.

● To ensure timely and effective service for users, please contact the service center at 4000385959 after the telephone number or other user information is changed.