Why is the application for health code successful, but the management of family members can't get on?

Why is the application for health code successful, but the management family members can't log in? The reason is: 1 Because login is an account password input error, just click Forgot Password to modify the password again.

2. Unable to log in because the network is unstable. Check whether the mobile phone network is normal before logging in.

3. Because the mobile phone is damaged, you can choose to change it and try again.