What are the civil aviation ground handlers?

Check-in: Check-in is a type of work in civil aviation. It is to handle check-in procedures for passengers (change boarding passes, collect passengers' checked baggage, and arrange passengers' seats). Each airline has its own check-in counter, and the airport also has its own check-in counter, such as: China Eastern Airlines check-in counter, Air China check-in counter, BGS check-in counter, etc.

Luggage packing: For the safety of passengers’ luggage, packing services are provided at the check-in island in the check-in hall and at the luggage storage area in the departure hall. For liquid items such as alcohol that need to be packed, special paper boxes are provided free of charge when packing. It is under the jurisdiction of the Capital Airport Property Group. The salary is good and there is extra income. It usually takes the form of labor dispatch, accommodation is included, the clothes are dark blue, and it is limited to men.

Luggage packing and charging: The person who charges passengers after packing their luggage is female only. The general job is to tear off tickets and collect fees.

Baggage inquiry: When a passenger’s luggage is transported abnormally (late arrival, late shipment, damage, missing contents, etc.), the inquiry counters of airlines and airports will be responsible for conducting luggage inquiry for passengers, and After verifying that your baggage tag is correct, deliver the checked baggage to the passenger.

VIP reception/VIP/VIP customer service: VIP customer service refers to the service staff of major airlines located at the airport to serve members. They mainly handle all procedures and corresponding services for VIPs from ticket purchase to boarding. Personnel; Generally, major airlines have opened VIP rooms to provide VIP services to their members, such as Air China VIP rooms, China Eastern Airlines VIP rooms, airport VIP rooms, etc. VIP room staff have a good working environment and high wages, some with tips, and airport staff generally provide accommodation. The treatment of each airline is generally slightly different.

Inquiry: It belongs to the scope of airport image ambassador, mainly providing guidance, consultation and other services to airport passengers. The information clothing at the Capital Airport is generally light blue and yellow, with high image requirements.

Easy-boarding VIP reception: "Easy-boarding" VIP service is an excellent service brand launched by Guangzhou Baiyun International Airport Co., Ltd. in 2000. Guangzhou Baiyun International Airport Easy-boarding Business Travel Service Co., Ltd. mainly provides Business travelers are provided with full seamless business travel services, including international and domestic air tickets, airport VIP services, hotel reservations, car rentals, travel, conference reception, business jets, charter flights, etc. Yi boarding has better wages and benefits, and it also falls into the category of VIP reception.

Passenger Bridge: It is a mobile covered bridge that connects with aircraft. After the aircraft stops, move the corridor bridge (the channel for passengers to get on and off the aircraft) and connect it with the aircraft door, and the work is completed. The salary is generally close to or less than 2,000 yuan, but the work is very easy. Passenger bridges are divided into passenger bridge maintenance and passenger bridge driving. Maintenance personnel are mainly responsible for the maintenance and upkeep of passenger bridges. Passenger bridge driving is mainly the personnel who operate passenger bridges. It is best for such staff to understand mechanical and electrical knowledge, and have Relevant and close to major is preferred.

Transfer service: Transfer service is an air-to-ground one-stop service launched by civil aviation for passengers who purchase connecting tickets. Starting from the ticketing process, each department will notify subsequent departments of the names, number of transfer passengers, and transfer flight status. After the transfer passengers arrive at the transfer airport, as long as they find the transfer service counter in the arrivals hall, there will be a dedicated person to assist them in picking up their luggage, checking in for the subsequent flight, and passing the security check.

Security inspection: Airport security inspection refers to a personal and luggage inspection item that passengers taking civil aviation aircraft must undergo before boarding. This is also adopted to ensure the safety of passengers themselves and the safety of civil aircraft flying in the air. a necessary measure. Currently, daily necessities such as knives must be checked in in advance before passing through the airport.

Baggage sorting: The sorting and screening personnel before passengers board the plane work in the isolation area of ??the terminal and are front-line operators.

Airport parking company:

Inquiries: Ask the staff at the counter.

Monitoring: parking lot monitor TV monitoring personnel

Broadcasting: parking lot broadcast room personnel

Scheduling: parking lot vehicle management and coordination personnel, responsible for guiding and Command vehicles

Cashier: Cashier at the parking lot toll office

Firefighting: Responsible for fire protection in the parking lot and surrounding area

Security: Responsible for security work in the parking lot and surrounding areas