Ali short message channel

Generally, when you receive this question, it is very likely that your personal information has been leaked, and someone is registering an account or opening a certain service through your information. Never give the verification code to others. If necessary, contact Alibaba customer service to reflect the situation and ensure the safety of your property.

There are several reasons: 1. Your number may have been stolen and someone else is changing the password. 2. Another situation is that your mobile phone is bound by another account, and the account is changing its password. 3. Sometimes there will be system errors. I suggest you check your account, but I don't recommend changing your password. If your account is at risk of being stolen, I suggest you call Ali customer service in time and ask the service staff to help you handle it. Password is an important key to access Alibaba and Alipay accounts. For account and transaction security, please keep your password and take necessary measures. Suggestion: 1. Set a secure password to prevent it from being stolen, and check the password security policy; 2. Change the password regularly and make a written record to avoid forgetting it; 3. Install necessary anti-virus software to prevent Trojans and viruses from stealing passwords; 4. When entering the password, it is recommended to use the method of copying and pasting to prevent the Trojan from being tracked; 5. Don't save the password. For the convenience of operation, many people will set it to save when entering the password. This is a very dangerous practice. Just download a * viewing software on the Internet, and the content of the password will show its original shape immediately, no matter how complicated the password is; 6. Clean up all kinds of caches and temporary files in time. There are some special tools and software on the Internet that can separate the input password from the cache. 7. Don't tell others your password and account number easily; Don't easily provide others with business licenses and their copies, official seals and other related materials; 8. Alibaba member account, e-mail, Alipay account, etc. Different passwords should be set to prevent one account from being stolen and other accounts from being stolen.