The fluorite cloud camera is bound by others, how to force it to be unbound?

The fluorite cloud camera was bound by others and forced to be unbound.

The first case: Unbind through the original account information: If you have any impression of which account the device was added to, just contact the account owner to confirm, log in to the account through the verification code of the original mobile phone, and delete the device. The specific operation steps of unbinding: open the fluorite app, and you can see the bound equipment on the home page; Find the model and serial number of the device you want to unbind, and then click the button in the upper right corner of ... device; Select the setup option, slide down the page to find Delete, and then click Delete Device.

In the second case: notify fluorite customer service to prove that you have the current equipment, and customer service can help untie the old mobile phone. If you don't know which account the device is added to, or the original bound account can't log in at present, although the device can't be unbound in principle, you can only take the customer service unbinding process in the above situation! Then follow the steps below. The unbinding process takes 2-3 working days, and the unbinding result will be notified by SMS. Please be patient. To unbind fluorite cloud platform equipment, please provide the following documents and photos, and send them to the official mailbox: 1, including photos of serial number labels of equipment, photos of equipment and my head, photos of ID card copy (both sides are acceptable), and 4. Application for unbinding fluorite (please copy the following contents by hand, and send a reminder with photos).