I bought a bus ticket online. Do I need an ID card to get a bus ticket from Shanghai South Railway Station?

There are detailed tips on official website of South Railway Station. The ticket taker can be yourself (one person takes two tickets), your ID card or ticket pick-up number. There is an automatic ticket machine on the second floor (the first floor below) or you can pick up tickets in the manual window.

Special reminder:

A, online ticket purchase can use "SMS password" or "second-generation ID card" to pick up the ticket at the designated window. At present, the ticket collection windows are: No.2 ticket window on the first floor of Shanghai South Railway Station and Sunshine Island Service Desk (subject to on-site adjustment on holidays).

In addition, the online ticketing system has also added a ticket delivery service, and passengers who need a ticket delivery service can choose when purchasing tickets.

B at present, some passengers may not be able to receive SMS passwords after purchasing tickets successfully. Passengers can directly use the second-generation ID card to collect tickets.

If you can't find the order information or are not sure whether you have successfully purchased the ticket, please contact us in time, please leave a message after working hours (54362835) and we will handle it for you in time. Please forgive any inconvenience.

Special reminder:

1), please make sure that the tickets in your hand are intact (complete tickets include positive and negative tickets).

2) Refund processing time: before 06:00-22:00, 201March 8.

3) Refund window: No.2 window in the ticketing hall on the first floor.

4) Passengers who purchase tickets online need to take out paper tickets at the passenger station for refund.

Precautions:

Passengers can get on the bus at No.2 ticket window of Shanghai Long-distance Passenger Transport South Station (No.666 Shilong Road, Xuhui District, Shanghai) 30 minutes before departure. In order to reserve enough travel time, it is recommended that you pick up the tickets in advance. If the ticket is not picked up after the successful payment, it will be deemed as invalid and will not be returned (by face value: only the next bus on the same day).