Why does Zhongtong Logistics have no information?

There are several situations where this problem will occur:

1, after years, the express delivery broke the backlog and failed to send it in time or stayed in a place; There are several reasons for not updating. Generally, traffic jams and broken cars lead to delays, so there is no new logistics information update. If the goods are urgent, you can call the local Zhongtong branch and ask them to check with the express intranet, because there is a reason for the car failure in the intranet.

2. The problem parts are damaged or lost.

3. The website information is not synchronized; Solution: Call the customer service directly, report the express number for inquiry, and let it feedback information.

1, aging parts

Next-day delivery: Receive and post within the specified service scope and delivery time, and promise to deliver the courier service before 24 o'clock the next day.

Next-day delivery: receive and post within the specified service scope and delivery time, and promise to deliver it before 24 o'clock the day after tomorrow.

Arrive within three days: receive the delivery within the specified service scope and delivery time, and promise to receive the delivery before 24 o'clock in three days.

2. Value-added services

Pick-up: a comprehensive service to collect express mail at the designated place and deliver it to the designated recipient according to the customer's instructions.

Pick-up service: according to the sender's instructions, pick up the express mail at the designated place and deliver it to the designated destination.

Excellent fresh delivery: "Excellent fresh delivery" is a delivery service launched by Zhongtong Company, which is different from "ordinary products", and is mainly aimed at products with high timeliness and safety requirements such as fresh food and fruits. Through the early warning of guns in collection, transit and delivery, the products will be transferred to the next link at the first time, and the whole delivery process will be completed at a faster speed.

Payment collection: According to the requirements of the transaction agreement between the sender (seller) and the recipient (buyer), we provide the service of handling and delivering the goods for the sender, collecting the payment from the recipient on behalf of the sender, and returning the payment to the sender according to the agreed time.

Delivery: The logistics and transportation expenses shall be borne by the consignee, and the expenses shall be paid to the courier of the logistics company after the goods arrive.

Sign-in: It refers to a value-added service that returns the receipt, outbound order, receipt list, invoice and other documents confirmed by the recipient to the sender within the specified service time at the request of the sender.

Insured price: according to the customer's requirements, the insured price is charged to the sender according to the contract.