Joke Collection Website - Public benefit messages - When a Canon g3800 printer is added to a mobile phone, it is stuck in obtaining printer information.

When a Canon g3800 printer is added to a mobile phone, it is stuck in obtaining printer information.

1. Check whether the data cable and data cable interface are damaged and whether the data interface is connected in place. If it still doesn't work, you can try changing a data cable or connecting an interface.

2. Check the printer power supply to see if the printer power supply is normal, or try to restart the printer and mobile phone.

3. Check whether the printing equipment in the computer works normally. If the print driver is damaged, you can try to reinstall the printer driver.