Mobile traffic was deducted 100 yuan. What should I do? The human service said that a short message was sent.

If you exceed your subscription limit in terms of mobile traffic, resulting in a deduction of more than 100 yuan, you can consider taking the following measures:

1. Contact the mobile customer service: you can call the mobile customer service number, transfer the manual service, explain your situation to the customer service staff, and ask for adjusting the fee or providing corresponding solutions.

2. Check the SMS notification: according to the prompt of mobile customer service, check the SMS notification you received to understand the specific cost details and the reason for the deduction.

3. Inquire about traffic usage: Inquire about your traffic usage through mobile official website or mobile phone business hall to ensure that your package usage is consistent with the actual situation.

4. Adjust the package or buy a traffic package: If your traffic usage exceeds your package limit, you can consider adjusting the package or buying a traffic package to meet your needs.

When communicating with mobile customer service, you can describe your situation in detail and provide relevant evidence and information to help customer service staff better understand your problems and help you. If your deduction problem cannot be solved, you can complain to the mobile customer service and ask for further investigation and handling.