Joke Collection Website - Public benefit messages - Put forward some reasonable suggestions to the directors of the company.
Put forward some reasonable suggestions to the directors of the company.
Suggest improvement methods: strengthen emotional communication between doors, and make the small interests of each department and the big interests of the company coordinate with each other on the basis of not damaging the interests of each department, so as to make several goals work together and make our work make great progress. Some written regulations, such as working document policy, must be fully implemented, especially the sales and financial departments should contact in time. Don't wait for the problem to happen before solving it, which will not only get twice the result with half the effort, but also seriously affect the enthusiasm.
2. Everything should be told with facts.
Suggestions for improvement: in our work, everything is based on facts and the right medicine is given according to the problems reflected by real problems. We should not only fully understand, but also treat the problem dialectically. Communicate some frequently-occurring problems in time. No investigation, no right to speak. If you are given a chance in time, don't talk nonsense. Talk for the sake of talking. We do our work not to lead, but to gain something. Don't take company resources for your own benefit.
3. Improve work efficiency.
Suggest improvement methods: some things we can't do one thing and say another, and many things can be summarized into one category. We should try our best to boil them down to a system or process to avoid duplication. For example, our sales department has implemented policies for some agents for several months, but the financial department doesn't know these policies, which has dealt a great blow to our reputation. Some of our policies should be distributed to all departments in time, so that we don't have to go through the signatures of several leaders every time we implement the policies for agents. Not only will the enthusiasm of agents be hit, but we will also be unlucky. Agents no longer trust our reputation, and some disputes with our company are no longer active. This is very dangerous. It is suggested that some policies of the company be effectively implemented in various departments to avoid this situation from happening again. From the user's point of view, I want to appear in the shortest time when the customer needs it, solve it in the most worry-free way, and patiently answer the user's questions. Most importantly, don't just read the suggestions on the Internet without seriously considering every suggestion and implementing it.
Put forward some effective suggestions:
1. Correct attitude, service enterprises should put service first;
2. Staff training and management, regularly training employees in skills, etiquette, efficiency, etc., to enhance their practical operation ability, correct service attitude, and make rational use of time to arrange work needs;
3. Leaders should sympathize with employees, listen to their voices and absorb their reasonable suggestions;
4. Leaders should first do a good job in execution and set an advanced example. Only in this way can employees have the motivation and mode to complete their work;
5. Improve all kinds of reward and punishment systems, don't be too kind, kindness will only spoil employees.
I have worked in the enterprise for more than two years. In view of the present situation of enterprise internal management, I personally think that there are four aspects that need to be improved and built: first, system, second, quality, third, execution and fourth, cohesion.
The communication between departments is not smooth and disjointed, the work and assigned tasks are deviated, and the work efficiency is low, because the execution is not strong, because of the problems of standards, supervision and responsibility; The enthusiasm and responsibility in the work lies in the construction of enterprise cohesion, that is, the cohesion of people's hearts. The most important thing is to standardize the company's management system, clarify work standards, optimize work processes, and establish an efficient team with a close corporate culture. To implement and constantly improve the company's internal management should be a combination of institutionalized hard management and humanized flexible policy, which has both constraints and incentives to solve people's problems.
In view of this, for the improvement of internal management, the preliminary ideas and suggestions are as follows:
First, establish and improve various rules and regulations and do a good job of implementation. Good rules and regulations are a powerful guarantee for the implementation of various processes. The process is like water, and the system is like a water pipe. Only when the water flows along the direction of the water pipe can it be used better. Therefore, it is very important to establish and improve various rules and regulations so that the implementation of good systems and service processes can be escorted. At present, many enterprises, on the one hand, have imperfect business processes, on the other hand, because there is no good system for supervision, which leads to problems in existing processes that cannot be corrected in time. From the management point of view, execution is to implement the contents and tasks required by the service process, and the goal of execution process is to satisfy customers. Execution is an important force that affects the success or failure of an enterprise, and it is also an important symbol to distinguish mediocrity from Excellence. Through the management practice of many enterprises, it is proved that customer service satisfaction is closely related to the implementation of various service processes, especially the implementation of core processes. Therefore, it is very important to establish and improve various rules and regulations and do a good job of implementation.
Failure to implement or misinterpret the implementation of the system will waste management resources and even have a great impact on the subsequent development of enterprises.
Second, quality can never be achieved by manufacturing capacity alone. So the quality mentioned here is the comprehensive ability of the company. In the future enterprise competition, it is the significance of every enterprise or organization to achieve customer satisfaction to a greater extent. Therefore, quality is not only whether the products meet the specifications, but also the general direction of customer satisfaction, and customer satisfaction includes delivery, service, price and so on in a broader sense. If science and technology are the primary productive forces, then quality is the most direct embodiment of a company's strength.
Third, strengthen execution and cohesion. The poor communication between the executive and the department is the first problem of the company's management team and the executive team (that is, the head of the department). To make employees cohesive, we must start from the head of the department. If the heads of all departments and the management of the company can't unite into a fighting team, the execution of the whole company can only be empty talk.
Four, rectify the scope of work of various departments, work systems and work processes between departments. Clarify the responsibilities and rights of the supervisor, clarify the job responsibilities of each post, and clarify the division of labor and cooperation between departments. If the workflow and rules and regulations are not clear, smooth and rigorous, there will be the disadvantages of shirking responsibility, and the task arrangement will be ineffective, or there will be no execution and cohesion. Of course, after the work system and workflow are straightened out, the boss needs to vigorously promote it, with clear rewards and punishments.
Fifth, build an effective performance appraisal system and salary system. From the past? Managing people by people? Where to? Manage people with the system? Make changes; From where? People-oriented? Go to Israel? Executive orientation? Change from where? Work-oriented? Go to Israel? Goal orientation? Change; From where? Functional positioning? Where to? Process oriented? Transformation, the two are compatible. Only by implementing a unified system and discipline to restrain the behavior of all members can an objective and fair management mechanism and a good organizational order be formed.
6. Business leaders should be open. As the saying goes: partial listening is dark, while simultaneous listening is bright. Let employees participate in the construction and management of the company, so that employees have a sense of ownership. Once this measure is implemented, it cannot become a mere formality and must be implemented. Companies must deal with employees' opinions and reward good opinions and groundbreaking suggestions; Respond to complaints and complaints to reassure people.
Seven, the establishment of promotion system, competition mechanism. Survival of the fittest, so that employees can see the room for growth and rise.
Eight, select outstanding employees and set an example. The power of example is infinite. The criteria for selection and assessment are evaluated from many aspects such as performance, efficiency, responsibility and special contribution. This is also an incentive mechanism.
Nine, the company should cultivate and reserve management talents, backbone talents and technical talents, avoid the influence of talent flow on the company, build a hierarchical talent team, and make the company develop more orderly, healthily and efficiently.
Ten, to further strengthen the construction of corporate culture. Its management function is mainly to make up for the deficiency of management system through spiritual guidance, which is a flexible factor. Cultivate the enterprise's * * * values, gradually form the employee's code of conduct through the values, form the strong cohesion of the enterprise, and finally play a role in the enterprise performance, such as establishing a library and establishing an internal magazine. And create a learning atmosphere within the whole company, and use this form of cultural participation and cultural edification to let every employee integrate into the corporate culture and make them proud of being an enterprise. Provide the source power for the sustainable development of enterprises.
In a word, strengthening the internal management of enterprises is the basis of doing well all the work of enterprises and the inevitable requirement of deepening reform and establishing modern enterprise system. Enterprises, especially leaders, must put this work in an important position, pay full attention to it, and strive to raise enterprise management to a new level.
Christina, who works in the marketing department of a clothing agency group in Baiyun District, recently wrote a 754-word article on the public suggestion platform of the company's outlook system, suggesting that the company let employees? Weekend? With the strong support of white-collar workers inside and outside the company, the article was removed by the department head. Christina said she felt less dependent on the company.
I think it is inefficient to go to work on Saturday.
Christina's company has a long-term five-and-a-half-day working week. Working hours are 9: 00- 17:30 from Monday to Friday, with an hour off at noon and 9:00 on Saturday. 12: 30, working for half a year, she strongly feels? Is Saturday's work inefficient? On the suggestion platform, I suggest: Do you go to work on Saturday? Share? From Monday to Friday.
? With the rest on Saturday and Sunday, all the employees are full of energy and enthusiastically engaged in the new week's work. Christina's vivid suggestions were posted in the internal system and immediately posted to the white-collar forum by colleagues.
CITIC Plaza Apple said that the post revealed? Is there no weekend? The voices of white-collar workers, I really want to show old Xi. ? Carman of Fortune Plaza saw the post and forwarded it to colleagues in the company. Carmen laughed and said that Christina did something practical for the oppressed office class.
The dean thought it was too ostentatious.
? In the past, many people in the company put forward day five's suggestions, which were ignored by the company's top management. At most, they replied thank you for your advice. ? Christina's article representing her heart was finally stopped by the management. She said that saying this has caused great repercussions and controversy in the company. Conservatives don't think such funny things should be put in? Political atmosphere? Quite a strong platform for opinions.
? The person in charge of the department thinks that this kind of writing is contrary to the corporate culture, and the personal color is relatively strong, which seems a bit arrogant. ? So I asked Christina to delete this article. ? Because my opinion represents our department, the headquarters will add or subtract points for the department. ? Christina was disappointed with the supervisor's request and her sense of belonging declined. Think this enterprise is a bit conservative, but its substantive approach is rich in China local private enterprises? .
Yesterday, Shuangliu Airport in Chengdu, Sichuan was closed for nearly 4 hours due to foggy weather, and more than 100 flights were blocked. Xinhua News Agency
Recently, thunderstorms in China have caused a large number of flight delays. As of yesterday's deadline, flights at Shanghai Hongqiao, Nanjing, Hefei, Hangzhou, Dalian and other airports have been delayed in a large area. In this regard, the head of a large domestic airline department said that it is roughly estimated that compared with previous years, the flight delay caused by thunderstorm weather has increased by at least 1 times this year.
Yesterday's weather forecast showed that short-term thunderstorms were expected at airports in Beijing, Guangzhou, Nanjing, Changsha, Hangzhou and Hefei. In this regard, the relevant responsible persons of Air China, China Southern Airlines and China Eastern Airlines all said that the thunderstorm weather was particularly serious this year. To this end, airlines have strengthened manpower and material resources to deal with flight delays.
Yesterday, in view of the flight delay caused by the recent thunderstorm, more than 50 cadres above the head of the ground service department of China Eastern Airlines Beijing Branch held a service seminar. Many managers on duty put forward suggestions such as setting up special counters for abnormal flights and informing passengers of flight information by SMS.
It is reported that a number of airlines have reserved excess capacity for emergency deployment, strengthened staff training, and increased the number of food, drinks and hotel rooms in ground services.
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