What should I do if I forget the transaction password of China Bank's mobile banking?

Bank of China personal mobile banking password retrieval;

1) Method 1: I go to the counter of any business outlet of Bank of China with any passbook or debit card associated with mobile banking and valid identification for card opening/discount.

2) Method 2: Use any bank card linked to mobile banking, and your mobile banking registration certificate is one of ID card, military ID card, passport and other documents, or you can retrieve it by yourself through the "Forgot Password/Reset Password" function on the login page of mobile banking (WAP version/client). In the process of system self-retrieval, if WAP version of mobile banking is used, the telephone banking password of bank card must be verified; If you use the mobile banking client, you must verify the withdrawal password of the debit card (credit card verification telephone inquiry password).

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.