What to do if your OPPO phone cannot access the Internet when connected to WIFI?

If your OPPO mobile phone cannot access the Internet or the Internet is slow when connected to Wi-Fi, it is usually caused by problems with the Wi-Fi signal or Wi-Fi network. You can try the following methods:

< p>1. Metal or electroplated protective cases have a certain shielding effect. It is recommended that you take off the mobile phone protective case and try it.

2. Compare other mobile phones to see if this problem occurs, or use other routers to access the Internet. If other mobile phones cannot access the Internet, it is recommended that you check whether the wireless router and broadband network are normal; if the broadband is in arrears or has expired. The period requires timely payment or renewal.

3. Please confirm whether third-party VPN software is installed. Such software may cause connection abnormalities. You can try to uninstall it;

4. If the phone is connected to all Wi-Fi Cannot access the Internet or the Internet is slow:

(1) It is recommended that you switch airplane mode or restart your phone.

(2) Reset/restore the phone and then turn on Wi-Fi again.

a. For mobile phones with ColorOS 12 and above systems, click "Settings > System Settings > Reset Phone > Restore Wireless Settings".

b. For mobile phones with ColorOS 7.0-11.3 system, click "Settings > Other Settings > Restore Phone > Restore System Settings Only".

5. If the mobile phone cannot access the Internet or the Internet is slow when connected to part of the Wi-Fi:

(1) It is recommended that you stay within the effective distance of the Wi-Fi hotspot. If the distance is farther, it will Leading to weak network signal and disconnection. You can also restart the router or try changing to a Wi-Fi with a stronger signal.

(2) If you cannot access the Internet when connected to Wi-Fi in a public place, it is usually because you need to open a browser to authenticate information before you can access the Internet.

(3) If you cannot access the Internet when connected to your home Wi-Fi, you can go to "Settings > Connection and Sharing > Private DNS" to turn this switch on or off to try.

6. If an application cannot use the WLAN network, you can check it by following the following path: "Settings > (Mobile Network) SIM Card and Traffic Management > Traffic Management > Application Network Management", click on the corresponding application Check the network permission settings.

This setting contains 4 options:

WLAN and mobile data: The app can use mobile data and Wi-Fi networks;

WLAN: The app can use Wi-Fi, but not mobile data;

Mobile data: The app can use mobile data, but not Wi-Fi;

Disable networking: The app can't use mobile data and Wi-Fi network.

Warm reminder:

Operation "Restore system settings only" will not clear data, but will affect system settings such as themes, ringtones, desktop layout, etc.

If none of the above methods can solve your problem, it is recommended that you back up your mobile phone data and bring your mobile phone invoice, warranty card and mobile phone to the OPPO official service center for testing, or choose to send it for repair with free shipping. The service sends the phone to a designated service center for processing.