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What should I do after Taobao refund fraud?

Question 1: How to deal with the refund fraud of Taobao buyers? Think about it or teach you! You mean the buyer returns the goods, right? Keep asking!

Question 2: Information leakage after Taobao refund fraud means that you cheat and then your information is known to them. What should I do? what can I do? How easy is it to wait for the police to come to you?

Question 3: What should I do if I encounter a refund from Taobao? What should be the first step? Hello, I'm glad to answer your question. 1. First of all, the seller should pay attention to the problem of overtime refund to avoid automatic refund to the buyer, especially when the buyer chooses "the buyer has received the goods, but only returns it" and "the buyer has not received the goods, but gives a full refund". If you don't agree, remember to refuse the refund in time, and if the buyer repeatedly modifies the refund, you should refuse it again in time. ...

Question 4: What should I do if Taobao is cheated for 3000 yuan? If the amount of fraud is large and suspected of fraud, you can call the police. Article 266 of the Criminal Law stipulates that whoever defrauds public or private property in a relatively large amount shall be sentenced to fixed-term imprisonment of not more than three years, criminal detention or public surveillance, and shall also or only be fined; If the amount is huge or there are other serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than three years but not more than ten years and shall also be fined; If the amount is especially huge or there are other especially serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than 10 years or life imprisonment, and shall also be fined or confiscated. Where there are other provisions in this Law, such provisions shall prevail.

Question 5: What about Taobao refund agreement fraud?

The Taobao return process mentioned before is mainly aimed at buyers. Today I will talk about the seller's Taobao refund process. As a seller, I often encounter this problem. A little improper operation will lead to the hollowing out of money. Let's take a look at the precautions and process of Taobao refund.

① Refund status

The refund application is waiting for the seller's confirmation.

The seller disagrees and waits for the buyer to modify it.

The refund application is reached, waiting for the buyer to deliver the goods.

The buyer has returned the goods, waiting for the seller to confirm the receipt.

Refund closing

Refund successful

② Prepayment status

Customer service has intervened and the advance payment is in progress.

The advance payment is completed, waiting for the buyer to return it.

The advance payment is completed, waiting for the seller to confirm the receipt.

The advance payment is completed, and the buyer has not received the goods yet, waiting for the seller to confirm.

After the advance payment is completed, the seller refuses to refund.

Refund successful, prepayment successful.

Refund closed and prepayment succeeded.

③ Order processing in refund.

Refund order paid by the buyer: check the details of e-store treasure order. If it is not delivered to the warehouse, the express delivery form of E-store Bao will be invalid and directly refunded to the buyer; If the warehouse has delivered the goods, contact the buyer to reject the package, contact the courier to return the goods and give the buyer a refund.

Refund order delivered by the seller:

Goods not received: ① Logistics just picked up the goods, the buyer applied for a refund, contacted the buyer to explain the situation, refused the package, logistics returned the package, refused the refund agreement, uploaded the delivery voucher, chatted with the buyer and explained the buyer's refund, and then handled the refund for the buyer;

(2) logistics lost parts, direct feedback supervisor ID, make notes on the order, refund to the buyer;

(3) The buyer refuses to contact the logistics to return the goods, and gives the buyer a refund;

(4) logistics out of the area, contact logistics to return to the buyer for a refund;

⑤ If the buyer's information is unknown, you can contact the buyer first to verify whether the information is correct. If the buyer doesn't need it, you can contact logistics to return it to the buyer for a refund.

The goods have been received: ① The goods have been received and need to be returned. Agree to the refund agreement, wait for the buyer to send back the clothes for return operation, fill in the logistics number, verify the receipt of the clothes sent back by the buyer, and give the buyer a refund;

The goods have been received, and there is no need to return them. Contact the buyer to verify the specific situation and communicate through consultation;

③ If the goods have been received, they will be partially refunded. Contact the buyer to verify the specific situation and communicate through consultation.

Question 6: What is the way of Taobao refund fraud? How to prevent Taobao refund? Deal with it in the way on Taobao. Don't believe the information sent by the seller asking you to send an account to give you a refund or something ~

Question 7: I am a Taobao seller. How can my customers get a refund and cheat Taobao? Taobao is an open trading platform, and there will naturally be some trading disputes. Taobao sellers can do the following when they meet Taobao swindler buyers: make clear what kind of deception the buyer's behavior is, and whether it conforms to Taobao's relative content about the buyer's violation (for details, please ask intelligent robots in the customer service column of Taobao page). According to Tao, ...

Question 8: How does Taobao Xiaoer handle the courier photos you uploaded, then ask the courier to issue a receipt certificate and upload the photos, and then complain about Taobao. Home, my name is a surprise.

Question 9: Can the money be recovered after Taobao's refund is cheated? First, the other party didn't deliver the goods and applied for a refund, and the money came back; Second, even if you receive the goods, return the goods and apply for a refund, you can get the money back. Nothing has been cheated. Just say it.

Question 10: What should Taobao do if it encounters a liar who maliciously applies for a refund? Hello, I'm glad to answer your question; 1. First of all, the seller should pay attention to the problem of overtime refund to avoid automatic refund to the buyer, especially when the buyer chooses "the buyer has received the goods, but only returns it" and "the buyer has not received the goods, but gives a full refund". If you don't agree, remember to refuse the refund in time, and if the buyer repeatedly modifies the refund, you should refuse it again in time.

2. If the buyer insists on asking for a refund during the transaction, please confirm the specific reasons with the buyer. In the process of communication, try to give clear feedback to the buyer. If the buyer and seller can't reach a settlement through negotiation, the seller can click on the "Refund Refund" agreement, feed back his opinions to the refund details page, and then ask the customer service to help verify the intervention. I hope it helps you!