In life, the takeaway brother does not deliver food, threatening customers to retaliate against diners?

Recently, the media reported that at noon on July 22, Mr. Qi, a citizen of Jinan, ordered a takeaway through a takeaway platform, but he didn't expect to wait for more than an hour to receive it. After contacting the rider who delivered the takeaway, the rider claimed to retaliate against the person who ordered the takeaway, and sent a text message to insult and threaten Mr. Qi. At present, the takeaway platform has been involved in the investigation, and a hungry distribution manager said that he would pay Mr. Qi.

According to the exposed order, the netizen ordered a takeaway of 32.75 yuan, showing the delivery at 1: 34 in the afternoon, and the delivery rider was Liu. However, the other two screenshots show that Liu has repeatedly sent text messages to netizens from 3: 29, with a bad attitude and swearing. He also shouted "We are kept in the dark" and "Be careful with bricks these days" and verbally threatened netizens.

The netizen said that he ordered a takeaway because he was hungry at noon, but he didn't expect the rider who delivered the meal to steal it. "This person took the order to get the rice, and then ordered the completed order for himself to eat. Then the phone has been turned off and I can't get in touch. Hungry or not, customer service does not care. The responsibility is pushed to the merchant, and the merchant pushes you hungry. "

Subsequently, the netizen Mr. Qi tried to contact the rider to ask where his takeaway was, but the rider's phone has been unable to connect. He contacted the hungry customer service, but the customer service staff pushed the responsibility to the merchant and refused to deal with it. In desperation, Mr. Qi contacted a regional manager who was hungry. The manager just asked him to order another takeaway, but didn't explain the relevant problems.

When Mr. Qi exposed the rider on the Internet, Wei, the takeaway official, quickly responded and apologized to the user for this matter, saying that he would personally communicate with the parties and communicate the specific situation.

The attitude of the rider and the attitude of the takeaway platform is really a big bully. Don't apologize until it's exposed. As everyone knows, the image has already been damaged.