Why can't I receive the information about the balance in my card?

Hello, if the SMS notification service has been opened in the account of Agricultural Bank of China, it may be that you have not received SMS recently:

1. The transaction amount is lower than the sending start amount set by the branch or yourself;

2. SMS notification service is in arrears, and it is necessary to pay the arrears;

3. Send SMS messages of mobile phone accounts with agreed repayment and credit card repayment in batches, and send them with delay;

4. The mobile phone number was registered incorrectly when it was opened;

5. Operator network failure, mobile phone number information shielding, not in service area at that time, etc.

Otherwise, the message service message is not received normally. Please handle it according to the following methods: (1) Please empty the SMS inbox, delete the interception software, shut down 10 minutes and then restart; (2) If you still can't receive it after the operation, you can put the mobile phone card in other mobile phones to rule out whether it is an abnormal mobile phone; (3) If cashier or online banking has been opened at the counter, you can re-sign the contract through online banking "All-Assistant-SMS Notification-Maintenance/Cancellation" or "Certificate Login-Security-Message Service"; (4) If the account is unsuccessful or not opened, the householder can bring his valid ID card and registered account (debit card or quasi-credit card) to cancel and reopen at any branch of Agricultural Bank of China, and the current settlement passbook can be handled at any branch of the first-tier branch where the account bank is located.

Tips:

1. If you haven't received the posting transaction information, I suggest you check the account details first to confirm whether it has arrived.

2. If you can't receive the credit card SMS notification normally, please call our credit card customer service hotline 4006695599 for further inquiry.

3. If you can't receive the SMS notification of personal loan normally, please contact the loan bank for verification.

4. Tier-1 branches refer to the provinces where accounts are opened, among which Shenzhen, Qingdao, Dalian, Ningbo and Xiamen are regarded as Tier-1 branches.

(Answer time: 165438+20201October 4th. In case of business changes, please refer to the actual situation. )