Why can't the vivo mobile phone receive short messages?

Vivo mobile phone can't receive SMS because there is an error in the mobile phone network, or the mobile phone network service provider has a fault. You can try to solve this problem by the following methods:

First, turn off the vivo phone and restart it to see if the phone can receive short messages.

Second, call the mobile phone network service provider for free to check whether the SMS service has stopped.

Third, the above two methods can't solve the problem, and all the settings of VIVO mobile phone can be restored.

After all the settings are restored, all the data stored in the mobile phone will be cleared. Please back up important mobile phone data before recovery to avoid loss. The process of restoring all settings is as follows:

1. Take the VIVO mobile phone X2 1 as an example, find the "Settings" option icon, and click to enter the next step.

2. In the car setting interface, find the "More Settings" option, and click to enter the next step.

3. In the phone more settings interface, find the option of "Restore factory settings" and click Enter.

4. Select to restore all data or clear all data, and click "Restore all settings" to enter the next step.

5. Click the reset button, and the phone will be restored to the factory settings.

4. If the above methods can't solve the problem, you can take your mobile phone and warranty card to the official after-sales service center of VIVO mobile phone for inspection and maintenance.