What should I do if I get a mobile phone card?

If the phone is stuck, the problem may be related to the software. Please refer to the following methods.

Restart the phone

Restart the phone.

Uninstall third-party software

Check whether the phone has downloaded the latest third-party software (battery management, security guards, system management). It is possible that the software restricted the background running program, which led to the jam. I suggest you try to uninstall it.

Restore factory settings

If it is not solved, it may be related to the system. You can back up mobile phone data (phone book, SMS information, multimedia materials, etc.). ) and try to restore the factory settings.

Find a professional

If the problem has not been solved, it may be related to the mobile phone hardware. It is recommended that you take the purchase invoice, maintenance card and mobile phone to the local Samsung service center, and the engineer will test the mobile phone for you.