What should I do if I can't open the vivo mobile phone information?

If the built-in program SMS cannot be opened for use, please refer to the following methods:

1, try to restart the software.

Press and hold the software icon on the desktop-application information-to stop forcibly, or end the software in the background and then reopen it.

2. Upgrade the system and software to the latest version.

The new version has improved compatibility and stability. You can try to upgrade your system and upgrade to the latest version of the software.

3. Confirm whether to use third-party desktop software.

There may be compatibility problems with third-party desktop software. If installed, it is recommended to uninstall the inspection.

4, check the software permissions

If the mobile phone prohibits some rights of the software, it may cause the software to flash back. You can go to Settings-Applications and Permissions-Application Management-Three points in the upper right corner-Display system programs-Find the corresponding software name-Permissions, and open related permissions.

5. Confirm whether the APK shared by others is downloaded and installed through third-party channels.

Because each machine has a different software version, downloading and installing APK through a third-party channel may lead to abnormal use. It is recommended to go to Settings-Applications and Permissions-Application Management-Three points in the upper right corner-Display system programs-Find the corresponding software name-Uninstall the update or uninstall.

To back up or restore the backed-up SMS, please check the following methods:

Method 1: enter the cloud service-device cloud backup-backup data type-check the short message and return to the previous step-backup immediately, and then backup; Enter backup management and data recovery-click "Recover" after SMS to recover backup SMS;

Method 2: after debugging, turn on the USB connection computer, enter the computer version of mutual transmission-new backup-data search-start backup; If you need to restore the previously backed-up SMS, select Recover Data-Select Backup File-and start the recovery.

Method 3: Enter SMS-the "two issues" icon in the upper right corner-Settings-More Settings-Import/Export information, click "Import or Export from Storage Device" as required, find the file according to the page prompts after export, and then transfer the file to a new mobile phone for recovery.

If you use a third-party software for backup, you can use the corresponding software to recover, and you can't recover without backup SMS.

6, clean up the running memory and storage space

Use "one-click acceleration" to clean up background applications.

Use I housekeeper to clean up the storage space of mobile phone in time, uninstall uncommon software and keep the remaining storage space above 20%.

For more questions, you can enter the online customer service of vivo official website-click on mine and enter "Manual" to contact the online customer service for handling.