Received SMS: Alibaba Group, you are resetting your password, verification code * * * * *. What should we do?

It is possible that your number has been stolen and someone else is changing the password.

Another situation is that your mobile phone is bound to another account, and the account is changing its password.

Sometimes a system error occurs.

I suggest you check your account. If not, it is recommended to change the password.

If the account is at risk of being stolen, it is recommended to call Ali customer service in time and ask the service staff for help. ?

Password is an important key to access Alibaba and Alipay accounts. For account and transaction security, please keep your password and take necessary measures. Suggestion:

Set the security password to prevent theft, and check the password security policy;

Change the password regularly and make a written record to avoid forgetting it;

Install necessary anti-virus software to prevent Trojans and viruses from stealing passwords;

When entering the password, it is recommended to use the method of copying and pasting, which can prevent the Trojan horse from being tracked by the recorded key.

Do not save the password. For the convenience of operation, many people set a password to save when entering. This is a very dangerous practice. Just download a * viewing software on the Internet, and the content of the password will be revealed immediately, and no matter how complicated the password is, it is no use;

Clean up all kinds of caches and temporary files in time. There are some special tools and software on the Internet, which can separate the input password from the cache.

Don't tell others your password and account number easily; Don't easily provide others with business licenses and their copies, official seals and other related materials;

Alibaba member account, e-mail, Alipay account, etc. Different passwords should be set to prevent one account from being stolen and other accounts from being stolen at the same time. ?