Why did you receive the text message from 12368 and contact 12360, but the case was not found?

I think it has just been filed and I can't find it yet.

Sometimes, the court is lagging behind in uploading cases, which leads to the failure to find cases at contact 12368.

"12368" takes the public and litigant participants as the service objects, static information such as litigation process, litigation knowledge consultation and dynamic information such as case trial and execution as the service contents, and telephone access, voice, SMS and fax as the service methods, providing services and convenience for the public to participate in litigation activities.

"12368" In order to actively respond to the new expectations of the masses, improve the quality and efficiency of judicial services, and let the people feel the humanistic care of China's justice more truly, the Supreme People's Court recently opened a litigation service hotline 12368. 12368 Litigation Service Hotline, as an important part of the construction of the Supreme People's Court Litigation Service Center, is not only a new measure for judicial convenience, but also a new way to deepen judicial openness and consciously accept supervision.

The parties and agents ad litem can call 12368 during working hours to inquire about whether the case is accepted, the members of the collegial panel, the court session time, the progress of handling the case, the handling results and other information. You can also consult procedural questions. You can also query 24-hour case information through the self-service system.

12368 also provides litigation-guided self-help inquiry and manual consultation services to the public. In order to better meet the diverse needs of the masses, the Supreme People's Court will continue to improve and enrich its services.