How to write the manager's personal annual work summary?

Summary is a kind of written material to review and analyze the study, work or completion of a certain stage afterwards. It can help us sum up our previous thoughts and carry forward our achievements. Come and write a summary. How to concentrate on summing up? The following is a summary of the manager's personal annual work compiled by Bian Xiao, hoping to help everyone!

Manager's Personal Annual Work Summary 1

I don't know why, from the beginning of the year to the end of the year, 20__ is a challenging year for the real estate industry, and it is also a year for us to exercise in the face of severe cold. In this nearly a year, I have gained something through hard work. As the end of the year is approaching, I look back on the past with the aim of learning lessons and improving myself so as to finish my work better. I have the confidence and determination to do my work better next year.

I. Summary of the last evaluation and improvement

After passing the last exam, we deeply reflected on the existing problems, analyzed the root causes of the problems, found the following problems, and should make greater efforts to correct them:

1. There are too few basic customer visits in sales work. In the previous work, there were _ recorded customer visits from _ _ to _ _ _, and the summary without records was _, so the total number of customers visited by 1 salesperson in one day was _. Judging from the above figures, I didn't do my basic work of visiting customers well;

2. Communication is not deep enough. As a salesperson, in the process of communicating with customers, it is impossible to clearly convey the advantages of our company's housing to customers and understand their real thoughts and intentions; Unable to respond quickly to customer's questions. I don't know to what extent customers understand or accept the advantages of our house when conveying the information of selling houses;

There is no clear goal and detailed plan for the work. As a salesman, he didn't get into the habit of writing work summary and plan, and his sales work was in a state of laissez-faire, which led to various adverse consequences such as no unified management of sales work, unreasonable distribution of working hours and chaotic work situation.

4. The new business development is not enough, the business growth is small, the personal salesman's sense of responsibility and work planning are not strong, and his business ability needs to be improved.

Second, the completed work

1. Sales characteristics

By the end of June, 65438+1 end of October120__, the total sales amount was RMB _, accounting for _% of the annual sales task, and there were more than _ households with mortgage loans, an increase of _% over last year. The loan amount is about RMB and the repayment rate is%. There are more than _ _ households with housing property certificates, and the registration rate is _%. Among them, sales and exhibition activities such as Warm Home were organized _ times and publicized _ times, and the return visit rate of customers was _%.

2. Sales and service performance

1) sort out the mortgage loan and pre-mortgage procedures of the Housing Authority for customers' reference;

2) Do a good job in call reception and customer visit, and do a good job in customer analysis, follow-up and negotiation;

3) Understand the economic strength of customers and the reputation of banks, and provide comprehensive information reference for customers;

4) Strengthen communication with banks and housing authority, get familiar with their new businesses and policies, better serve customers and solve customers' doubts and concerns.

3. Analysis of unfinished work

1) Sometimes impatient, customers who ask or talk too much often get tit-for-tat responses. In fact, it may be more effective to take a roundabout or flexible approach to such customers. Therefore, in the future, it is necessary to temper, increase patience and make customers feel closer, so that they will have more trust;

2) Not paying enough attention to customers. Some customers need the continuous attention of sales staff, otherwise, they may not ask you questions, but ask others or think for themselves, so that we will lose the initiative in his transaction. So in the future, I will strengthen contact with customers, always pay attention to them, ask them questions, and then solve them gently, so that I can not only take the initiative and control the overall situation, but also increase my feelings with customers and increase the opportunities to bring customers.

Third, professionalism.

1. Good team spirit and work attitude. The implementation of any strategy should be reflected through the market and strongly supported by the marketing team. Therefore, many companies will continue to carry out sales training for sales staff, hoping that sales performance will advance by leaps and bounds through these trainings. If you live with the lame, you will learn to limp. Everyone creates a sales atmosphere, and then sales training runs through the whole process of sales, which is more about the adjustment of mentality at work, that is, the training of marketing psychology, so that everyone can concentrate their wisdom on sales, which is the power of unity and cooperation;

2. Customer first, practice words, actions, actions and stops every day. As a sales manager, I will spare five minutes every day to practice smiling and standing in front of the mirror, and say some polite words to myself. Through long-term practice, friends around me began to feel my changes, saying that I became more and more beautiful, and I could treat my customers like family.

3. Do a business task every day. I use my spare time to consciously carry out business training and insist on doing business homework once a day. My business ability and professional level have improved rapidly. Business operations include: economic and technical indicators of the project; The location and surrounding environment of the project; The plane layout of the project, the length and width of the surrounding area; Type and distribution of project units; The width, depth and area, floor height and floor spacing of each functional room of single suite type; Interpretation of sales documents; Decoration standard; Supporting facilities; Understand the progress of the project; Property management; Prices and preferential terms; List the selling points of the project; You must talk to the model once a day about the above content; Real estate registration process, charging standards and materials required by individuals; The process, charging standard and required personal materials of bank mortgage loan; The expenses and personal materials required for handling the property right certificate; Fees and personal materials required for handling land certificates; Mortgage bank and interest rate calculation; Related expenses after buying a house;

4. Carefully record customer files. Name, surname, number of visitors, customer characteristics, visiting means of transportation, contact telephone number, intended house type, opinions and suggestions, cognitive style, number of visiting groups (people), intended price, delivery standard, customer source, etc. ; Record every negotiation process, and record every contact process with customers as detailed as possible (including telephone tracking and multiple visits) in order to grasp the customer situation; Establish communication channels. Keep regular contact with customers, understand customer trends through telephone interviews, and make customers your friends through communication; Perseverance. If the customer has not made a purchase decision, he should continue to follow up; Case closed. Record the customer's transaction or the reason for the unfinished transaction. In my spare time, I look through the customer files, recall the customer's appearance and reception process, and deepen my impression on the customer. When a customer visits or makes a phone call for the second time, he can accurately call out his name, which is the beginning of establishing a friend relationship with the customer. As long as you work hard, I believe you will do it and do it well. Therefore, today I can tell all those who are engaged in the sales industry that intention is the highest realm of sales skills;

5. Be honest and do things at the right time. Only by doing things sincerely can you win a smile for yourself, the company and customers.

Four. Problems and deficiencies in the work

1. According to the sales situation and market changes in 20 years, I plan to focus my work on _ _ customer base;

2. Find powerful customers among customers with insufficient purchasing power and expand sales channels;

3. In order to actively cooperate with other sales staff and staff, do a good job in sales promotion;

4. While doing my job well, I plan to improve my theoretical knowledge by learning business knowledge, skills and actual sales, strive to continuously improve my comprehensive quality and lay a human resource foundation for the further development of the enterprise;

5. Strengthen their own ideological construction, enhance overall awareness, enhance sense of responsibility, enhance sense of service, and enhance team awareness. Proactively put the work to the point and implement it. I will try my best to reduce the pressure on leaders;

6. Make a study plan. Being an intermediary in the real estate market is a job that needs to constantly adjust business ideas according to the changing situation of the market. Learning is very important for business people, because it is directly related to the pace of keeping pace with the times and the vitality of business. I will adjust my study direction according to my needs and replenish new energy. Industrial knowledge, marketing knowledge, department management and other related knowledge of the factory are all the contents I want to master, and knowing ourselves and knowing ourselves can win every battle;

7. In order to ensure the completion of the annual sales task, I usually actively collect information and summarize it in time, and strive to open up new markets to expand the market share of products.

After 20 years, more challenges are waiting for me, and I am ready. I am full of expectations for my past work and have more expectations for my future work. In the continuous development, the company has made progress, and my knowledge and business level have also improved. I believe I can do it well. I have been looking forward to it for 20 years! Here, I am very grateful to the leader for giving me this exercise opportunity. I will study harder and hand over my satisfactory report card.

Manager's Personal Annual Work Summary II

Time flies, time flies, and 20 years have passed in an instant. Unconsciously, the new year has passed. I only rested for seven days, too short, too short, and I haven't had enough rest. The annual summary has not been written yet, and the new year has passed. Ok, let's get down to business and sum up what I have done in the past 20 years.

First, what did you do?

20 _ _+065438+/kloc-0 joined the new company in June, and tried to be a brand-new position: software project manager (pure management type). I used to be mainly engaged in technical management, but now I am a project manager. 20__, after joining the company at the end of the year, the company gave me a small project A, let me get used to it first. This project is an internal project with simple business and no new technology. The instruction given to me by the leader is to let me manage the project with agile development method, and consider it as an agile test field. With this, I let go and began to do it boldly

Then my nightmare came. The company has developed a new product line, which is about cloud computing. The leader talked to me and told me to finish all the cases and devote myself to the cloud computing product line in the future. There are many projects under this product line. At present, there are four projects in operation, three of which are in my charge and the other is in the charge of one of my colleagues. Calling it my "nightmare" is actually a challenge to me, because cloud computing projects are highly technical and have relatively few commercial aspects. So for me, a technical layman, this is a huge challenge. Secondly, the technology of cloud computing is relatively advanced, and there are many unresolved/unsolved problems, which will encounter many obstacles in the development process. Thirdly, I used to bring only one project, but now it is also a challenge for me to bring three projects at the same time. But I am also very happy to have such an opportunity to accept the challenge. There can be no progress without challenges.

Second, harvest

1, I completed a great transformation in my life, from a technical position to a management position.

I took the PMP exam, passed it once and got the PMP certificate.

3. I studied the standardized project management process of the company, and combined with the study of PMP, I became familiar with my colleagues and made many friends. I am very grateful to them for their help and support.

Third, the shortage.

1, although the project has been completed, the case has been closed. However, I always feel that there are many shortcomings that can be improved. The project ended in a hurry, and there was not much time to think, sum up experience and stick to it. On and off, always saying that there is no time.

2. I don't pay much attention in my spare time. I'm too playful.

I have been in my new company for 1 years, and I haven't got a raise. I'm a little disappointed.

Manager's Personal Annual Work Summary 3

Unconsciously, a year has quietly left. The pace of time has taken away the busyness, worry, depression, struggle and persistence in my heart, which makes me still stick to my post. The following is a summary of real estate sales this year.

First, work performance

At the beginning of the year, I received the company's work arrangement for the new year, worked out the work plan and prepared _ _ _, and communicated with the planning department the sales plan of the tail house of the project. I also put forward some ideas about _ _ _' s tail house and unsold garage and storage room, and improved _ _ _ _ with the consent of the developer.

Second, the problems existing in the work

_ _ It takes too long to process the first property right certificate, which causes the owner's dissatisfaction; Although the second phase has been delivered in advance, some owners have not delivered the house yet due to housing quality problems. Although the coordination with the engineering department is very good, they just accept the reflection without solving the problem; Serious arrears in agency fees at the end of the year; Sales staff training (professional knowledge, sales skills and on-site response) is not in place; Too frequent transfer and replacement of sales staff is not good for the company and sales staff; There are some shortcomings in communication with developers, and problems cannot be solved through consultation with developers in time, especially with Mr. Li, which once caused tension.

Third, the work plan for next year

The new year does have a new atmosphere. The company's commercial projects in _ _ are in full swing before entering the market. I also received this new task at the end of the year. Because the early stage has always been planning first, and developers also trust planners' preconceived views; When I participated in this project, I encountered some troubles, but I believe this situation will be improved through my sincere communication.

In the sales work next year, I hope _ _ can successfully close the account and settle the account. Collect the data of _ _, train the sales staff of _ _, and do a good job in customer accumulation and analysis of _ _ during the New Year. Participate in project planning and make a beautiful turnaround in this project. Try to pass the broker qualification examination.

Manager's Personal Annual Work Summary 4

I'm the assistant manager of paint and coatings market. I am very grateful to the company leaders and colleagues for trusting me and giving me the opportunity to report my work in the past year. On June 5438+ 10 this year, I was hired as the deputy manager of _ _ _ paint market. With the trust of the company leaders and the care and help of my colleagues, I quickly adapted to my new job and completed the transformation from an ordinary employee to a manager. As the deputy manager in charge of fire protection and logistics support in paint market, I actively led the departments in charge to carry out the work, tried to coordinate the relationship between up and down, left and right, inside and outside, fully mobilized the enthusiasm of employees, and tried to create a work situation with division of labor, strict discipline and full of interest. The work in the past year is now reported as follows:

I. Completion of Main Work

1, fire safety work

As the key fire prevention unit in the paint market, fire protection has always been the top priority in all work. In order to ensure that the market work is foolproof, I led the firefighters to carry out the following work: First, conduct a comprehensive and detailed fire inspection. Immediately rectify the fire hazards found in the inspection, and never estimate the interest. The second is to strengthen fire safety training. Train all employees and market operators in fire fighting knowledge, learn the fire fighting plan in paint market, master the use of fire extinguishers, and know how to report fire and escape from fire. At the same time, we also organized employees and merchants to observe the fire drill held by the Municipal Fire Bureau on the spot, so that employees and merchants can truly establish fire safety awareness and realize the importance of fire safety. The third is to sign a fire safety responsibility letter with business households, establish a decoration approval and acceptance system and booth decoration management methods, set up decoration approvers to strictly control decoration materials and use fire and electricity, and set up a fire brigade to monitor the construction site, thus ensuring market fire safety.

2, logistics support work

The logistics support of the market is mainly composed of heating, power supply and cleaning. In terms of heating work, our plumbing technicians are required to find and solve problems in time as the working principle, regularly check the heating facilities in the market, and solve the problems in time to ensure the normal operation of the heating facilities in the market.

In terms of power supply, employees are required to always take business customers as the service tenet and timely power supply, quick maintenance, safety and high efficiency as the working principles to ensure normal power supply in the market. At the beginning of the market, 238 lighting facilities were replaced in the shortest time. While ensuring the normal power supply in the market, the lighting power supply was changed, saving the company money, and no safety accident occurred during the whole operation. When checking the fire-fighting equipment, it was found that the manual alarm was not wired, and the capacitor cabinets in areas C and D of the hall did not work. Because we found that the rectification was in place in time, many serious hidden dangers were eliminated and the safe operation of market equipment was ensured.

In terms of cleaning work, the environmental sanitation in the market has reached a high standard of "no dead ends inside and outside, no footprints on the ground", which has been praised by superior leaders and foreign businessmen for many times. In addition, cleaning staff Liu Huilan and Zhao stand out. They are not afraid of being dirty and tired when cleaning toilets. They took the mobile phone from the urinal and refused the customer's money. Guan Ling found a watch in the hall to help others. So far, they have received three letters of commendation. They are not only highly praised by customers and enterprises in their work, but also win honor for the market.

3. Strengthen parking lot management.

In view of the phenomenon of motor vehicles parked in front of the market, we have invested a lot of manpower and material resources to make a brand-new plan for the parking lot, and appointed special personnel to manage it to ensure that the vehicles are parked in place and parked in different regions, which effectively solved the phenomenon of motor vehicles parked in disorder and made the overall image of the market significantly improved.

4. Strengthen the construction of staff.

First, hold regular work exchange meetings. The employees of the fire fighting class are all young people who have just joined the work and entered the society. In order to make them adapt to the collective life and working environment more quickly, cultivate their spirit of cooperation with others, and stimulate their enthusiasm and enthusiasm for work, I often organize them to hold work experience exchange meetings to let them talk about their experiences and experiences at work and the problems they can't solve in their work and life. Through such communication, the distance between me and my employees will be narrowed, and they will also trust and respect me more.

The second is to further improve the assessment system and strengthen the assessment work. In order to further strengthen the assessment work, we have standardized the functions and post responsibilities of various departments and publicized them on the wall, quantified the job functions, work performance and behavior norms of departments and posts, refined the assessment contents, and formulated the Detailed Rules for Firefighters' Post Assessment, Detailed Rules for Electricians' Post Assessment, Detailed Rules for Plumbers' Assessment, Detailed Rules for Watchers' Assessment, Detailed Rules for Cleaners' Assessment and Detailed Rules for Peripheral Vehicle Administrators, etc., so as to strictly control the assessment.

The third is to carry out employee training. Employees have received training in language skills, social etiquette, fire safety knowledge, job skills and safety in production. Through a series of training, employees' ideas, mental outlook, appearance and image, and service attitude have been greatly changed and improved, and their team spirit and cohesion have been strengthened.

5. Strengthening infrastructure construction As an emerging market, all basic work needs to be improved urgently. This year, the fire fighting archives, fire fighting plans and fire fighting equipment and facilities archives were established.

Second, the construction of ideological style.

1, study hard and improve your quality in an all-round way.

The positions of leading cadres are different from those of ordinary employees, and they need updated knowledge and higher self-quality. In order to meet this requirement, I attach great importance to all aspects of learning: first, I should learn from myself. After work, I always use all available time to learn from Ben, and carefully read books such as details that determine success or failure and leadership art. The second is to learn from leaders. In the contact with the superior leaders at work, I personally felt the personality charm, leadership style and work art of the leaders, which benefited me a lot and gained a lot. The third is to learn from colleagues. The ancients said that a threesome must have a teacher. I feel that every colleague around me is my teacher, and it is by constantly asking them for advice that my own quality and working ability can be continuously improved. Over the past year, I have made great progress in professionalism, ideological realm, professional quality and working ability.

2. Strengthen self-cultivation and always pay attention to self-discipline.

In my work and life, I always set an example, and I pay attention to restraining my words and deeds. Modest and prudent, respect and obey leaders at all levels; For grassroots colleagues, be strict with yourself and be lenient with others; Be open and self-respecting to the outside world. In short, we should strive to be neither arrogant nor impetuous, and pay attention to maintaining the overall image of market property management with our own words and deeds.

Manager's Personal Annual Work Summary 5

First, the marketing summary

1, 20__ year 65438+100 on October 3rd: Our company entered the _ _ center.

Note: The material preparation, personnel and vehicle configuration of the sales department have been completed before entering the site.

2. On June 6th, 2000, 65438: _ _ The sales department of the center was warmly open. Note: the number of visitors on the day of the event is 14 groups, and all media and media promotion will be completed before June 6. Through this activity, the opening information of the sales department of _ _ Center was effectively conveyed and attracted a certain degree of market attention. It laid a solid foundation for a series of marketing promotion activities in the later period.

3.20 _ _ 65438+February 9 —— 20 _ _ 65438+1October 9: _ _ series of activities before the opening of the center.

Note: During the activity, the cumulative number of customers exceeded 150, which played a key role in the smooth opening of the business. During the period, the sales department was mainly used.

The marketing method of paying equal attention to front-door performance and one-page distribution has achieved good results. During this period, the investigation work of similar projects in security and surrounding towns and villages was completed, and a detailed investigation report was written.

4.65438+1October 20th 10 The first batch of houses in the center officially opened.

Note: _ _ Center officially kicked off the sales, and created the 17 suite source on the opening day. Before this, complete all the advertising and preparation work before opening. The opening achieved the expected results, which laid a solid foundation for the later withdrawal of funds and the good continuation of the project, and also laid a good reputation for the Center as a leader in the security real estate industry.

5.20__ Year 65438+1October 25th: Launch the Spring Festival marketing plan of _ _ Center.

Note: During this period, we will mainly launch the activities of issuing discount cards to influential people in local villages (village party secretaries) and bringing them Chinese New Year gifts such as oil and wine, and encourage them to introduce customers to this project. If the introduction is successful, they will get a reward of 20 yuan/set. Facts have proved that this promotion method has a little effect, but the effect is not too great, and it has a little negative effect, that is, some customers go to the sales department to pay the deposit before looking for them.

6. From April 20th, 2000 to May 20th, 2000 1 day, the activity of "The first batch of shops sold out perfectly, and the houses were pushed up" was launched.

Note: Building 7 was officially put on the market and accepted the reservation, but the sales work was not smooth due to the repeated extension of the construction period of Building 7.

Push. During this period, the advance housing price was adjusted for the first time, and 20 yuan/_ was transferred upstairs on the 8th. This activity is the first time to adopt the promotion method of SMS, which may be due to the inaccurate grasp of the number segment and the effect of SMS is not obvious.

7.20 _ _ _ July 16-August 30: The activity of "buying a house and sending air conditioners for a cool summer" was launched.

Note: As July and August are the off-season of real estate sales, the sales progress of _ _ Center is slow, and the activities of "buying a house and sending an air conditioner in a cool summer" and "sending a cool fan inside the house" are launched in time to break the market deadlock in cooperation with marketing methods such as movie screening at rural villages. During this period, July 3 1 is also the contract delivery date of the first batch of houses. However, due to the newly capped No.8 building, water, electricity and roads were not in place, and the delivery was delayed, which also had some negative effects on sales.

8. September, 200810 ——1October 7: Celebrate Mid-Autumn Festival and Welcome National Day.

Note: During the period, you can get a discount of 1000 yuan on the basis of other discounts for sending moon cakes home and buying a house with the _ _ center leaflet. Mid-Autumn National Day holiday is connected, and the activities launched are also in line with the market. However, due to the improper handling of the relationship between the development company and the construction party, the construction personnel smashed the sales department on June 5438+1October 65438+February, which had a bad influence. Therefore, the good reputation carefully established in the early stage of the project was destroyed, and the image of the real estate plummeted, and this bad influence did not improve in a short time. The safe place is not big, the people are echoing the crowd, and it is very exaggerated. Facts have proved that this influence cannot be eradicated in a short time, and it also brings some difficulties to the later sales promotion. During this period, the state introduced the renovation of small property houses, which also had a certain impact on this project.

9.20__ _165438+10.2: The second batch of shops in the first phase of _ _ Center was grandly opened.

Note: The newly-built shops in Zone D and Zone E were put on the market, and the activity of paying100000 to 30000 shops was launched, which received strong market response. Six shops and three houses were sold that month. This month is the biggest monthly sales volume of _ _ Center except the opening. However, due to the lack of communication between Mr. Zhang and Mr. Ding, the development company, there were fewer saleable houses in that month, which also led to the loss of sales opportunities in the later period.

10, 20__ year 65438+February 27th: _ _ Center officially launched the marketing plan of returning home.

Note: Due to the slow sales progress of private small courtyard, the main activity is to buy 65,438+00 brand electrical appliances in private small courtyard: LCD TV, air conditioner, washing machine, solar energy, range hood, gas cooker, pressure cooker, electric car, microwave oven and soymilk machine. And lower the threshold for buying a house, and set the down payment for private small courtyard at 50,000 yuan. However, due to the close distance between private small courtyard buildings, only 5 meters, and the relatively high price, the market response is average.

1 1, 2000 1 6: The farmers' market was officially moved to the downtown of _, and the farmers' street was officially opened.

Note: The farmer's market was officially moved to the vegetable market of this project, and the market stalls were officially moved to the farmer's street, which laid a solid foundation for the prosperity of this project and pushed the _ _ center to another height.

Summary: _ _ Center's overall marketing activities can be integrated and well connected, and can be adjusted in time according to market conditions, in line with the nodes, make different targeted marketing plans, and be well implemented.

Second, the sales summary

There are 4 multi-storey houses in 1 and _ _ center.

Note: From the sold houses, Building No.8 sells the most, because the apartment of Building No.8 is a three-bedroom apartment with an area of 97. 1_ and 120.93_ carefully selected by our company for the development company according to the local market. Facts have proved that our suggestions to the development company are correct and very wise. Buildings 14 and 15 were determined by the development company before the company moved in. Due to the blind self-confidence of Ding, the general manager of the development company, he had reservations about the company's proposal and could not fully adopt it, which led to the slow sales of two-bedroom houses in 14 and 15 buildings.

There are two private courtyards in the center of _ _.

Note: The private small courtyard of this project did not have this property in the original planning. Mr. Ding of the development company ignored the company's suggestion, only considered the plot ratio of the project, and thought that increasing the property was to increase the profit of the project. Facts have proved that this decision is not mature, because these two buildings are newly built houses, and there is not much consideration on the issues of building spacing, lighting and comfort, which leads to the lighting of these two buildings being affected and visually depressed, so the sales progress has been very slow. 3._ _ Center 150 sets of shops Note: 40 sets of shops can be sold in this project, and most of these 40 suites are in a slightly poor position. Except for 9 sets at the entrance of the vegetable market, most of them are relocated households. Of the unsold 17 suites, 7 are corner houses with an area of more than 200_, and the other 2 are passages.

Summary: Although this project has professional marketing suggestions and well-trained sales staff, it does not mean that it can run counter to the market regardless of market demand. The competition in the security market is fierce, and there are many real estate projects. There are eight large and small real estate companies, and there are many houses in stock in the market. _ _ Phase II, Phase II and Phase II will be put on the market before the Spring Festival of 20__, with more houses and relatively lower prices. In terms of security, people with better economic foundation have chosen to buy houses in urban areas, while the left-behind population has a poor economic foundation and people's investment awareness is even worse. Due to economic reasons, most people have no plans to buy a house or postpone buying a house. In the later period, the competitive threat faced by _ _ Center is still fierce. How to gain a firm foothold in the increasingly competitive market and develop continuously and steadily will be a problem that needs to be faced and solved in the later period.

Third, the later plan.

1, case site management

A set of scientific, systematic and simple management systems and methods is the cornerstone of team success, which is particularly important as a sales department. In order to build a better sales team, the plan will start from the most puzzling problems and factors of sales staff, such as performance, motivation, behavior, mentality, rewards and punishments, and formulate a more perfect sales management system.

2. Sales training

The success of a real estate project is inseparable from hardware construction (location, capital, apartment type, supporting facilities and building quality) and software molding (property, promotion and sales). As a pioneer who directly faces customers in software, the comprehensive quality of sales staff has become a key factor for customers to book and sign contracts to a certain extent. Therefore, in view of the sales plan and market situation in the past 20 years, it is particularly important to shape a first-class sales team.