How to sell drinks in KTV ~ high score

In the process of service, the waiter is not only a receiver, but also a part-time salesman. There is a big difference between reasonable promotion and blind promotion. The latter will make guests feel bored, fooled, or think that they are eager to get rid of something unrealistic or unworthy. Blind promotion will also run counter to the consumer psychology of "value for money". In addition, the service staff and customers influence the consumption mood of the guests according to their own preferences and prejudices. What you don't like may be exactly what the guests are willing to accept. Don't be dissatisfied with the food and drink ordered by any guest.

(1) Introduction: 1. Introduce high-priced drinks first, then low-priced drinks (according to room type and guest type); 2. Men recommend foreign wine, red wine or beer, and women recommend drinks, ice cream, etc. (2), language skills 1, selling before the first order (using alternative methods), such as "Sir/Madam or Boss: Good evening! what would you like to drink? Drink wine? Or red wine? " (Suppose the guests choose foreign wine, then ...) "Do you like brandy? Or whiskey? " Attention to detail:

A, observe the guest's reaction, if the guest's reaction is clear, ask the guest's points, if the guest is hesitant, help the guest make a decision and actively guide the guest; B, can't ignore female * love guests or miss, should be enthusiastic and take the initiative to introduce them; Repeat the products ordered by the guests to avoid mistakes. Example: "sir/madam, you ordered XXX, didn't you?" Just a moment, please. I'll send it soon ... "D. After the drinks are confirmed, it is necessary to further promote sales and introduce some kitchen snacks, in an inquiring tone:" Sir/Miss, do you need some drinks and snacks? " "XXX tastes good and is a special snack of our company. Do you want to try? "

2. Pay attention to the details in the promotion process, do a good job in table hygiene in time, take away empty wine bottles and iron pots, and ask the guests again when there is not much wine left (don't wait until the wine is finished): "Sir/Miss, do you need another glass of xx wine or a dozen (dozens) of xx beer?"

B. Pay attention to whether the young lady has finished drinking. If she has finished drinking, she will also implement a second promotion; C. Make special introductions for special guests, such as: 1) Female friends love: coconut milk, fresh milk, ice cream, etc. 2) guests who are drunk or drink too much: ginseng tea, lemon honey and hot milk; 3) guests who have a cold; Coke and ginger. ③ Coordination of body language:

How to get high profits through sales promotion? 1, remember the name of the guest and his hobbies, so as to introduce them later and increase confidence. 2, familiar with drinks, drinks, understand the quality and taste of the food and drinks. 3. When the guests can't decide what they want, give them suggestions, introduce high-priced, medium-priced and low-priced styles, and let the guests choose and sell different drinks according to their different identities. 4. Continue to pour wine for the guests. When you accept an empty cup or plate, you should politely ask the guest what else you need to add. 6. If there are many men, they should sell all kinds of alcohol, while women should sell drinks. Children should sell all kinds of foods and drinks that suit them. 7, according to customer preferences for sales. 8, according to different types of guests to carry out various ways of promotion, roughly divided into: a family type; B friends get together; C celebrate birthdays; D business entertainment, treat guests; Company e; Valentine's date. 9, according to the various drinks used by the guests to promote various snacks; 10, promote sales according to the dietary characteristics of guests from different places and nationalities.