Vivox7plus can't receive text messages. What happened?

1. Try to switch flight modes, or restart the phone after triggering the network and try again.

2. The third-party SMS/MMS App may have compatibility reasons, so it is recommended that you use the SMS App that comes with the system. Go to Settings-Applications and Permissions-Rights Management-Permissions-Default Application Settings-Information and set it as Information.

3. It is recommended to put the SIM card on other mobile phones to receive SMS/MMS test. If you still can't receive SMS/MMS, please consult the operator's customer service.

4. Do a good job of data backup, enter Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore all settings, and follow the onscreen instructions.

Note: Restoring all settings will not delete any media files, but only restore all settings of the phone. Some third-party application accounts need to log in again. Please ensure that the use of the software will not be affected before operation.

If the above methods fail to help the recovery, it needs to be detected and handled by the customer service center (customer service center address: go to vivo official website /vivo Mall APP-My service outlets/after-sales outlets-select provinces and cities to inquire about the customer service center address).