Samsung users must watch: what if the mobile phone can't receive a specific number message?

If you encounter the problem that your mobile phone can't receive short messages at a specific number, please don't worry. You can try the following methods to solve it.

Official short message

If the SMS comes from official channels such as operators, banks and group purchases, please ask them to resend it, check the status of your SIM card at the same time, and try to restart your mobile phone to receive it again.

Verification code SMS

If it is an important verification code message, you can try to change the location and send and receive it again to eliminate the influence of network reasons.

Time period problem

Change other time periods and receive SMS again to see if the problem still exists.

Blacklist check

Check whether the SMS blacklist function is set on the mobile phone. If yes, please delete them all.

Third party software

Check whether third-party software (such as security guards and system management applications) has been downloaded recently. It is possible that these softwares intercepted the SMS and tried it after uninstalling.

SIM card test

Replace another SIM card to see if the problem is solved.

Restore factory settings

If none of the above methods work, you can back up your phone data and restore the factory settings.

Samsung service center

If the problem still exists, it is recommended that you take the purchase invoice, maintenance card and mobile phone to the local Samsung service center, and professional engineers will solve the problem for you.

Make an appointment to arrive at the store

In order to enjoy priority maintenance service, it is recommended that you apply for "booking to the store" in Samsung official website. After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.