What should I do if I forget my medical insurance electronic certificate password?

If you forget the medical insurance electronic certificate password, you can choose to change it. There are several ways to change the password:

1. The insured person resets the password through face recognition authentication on the screen of medical insurance electronic certificate equipment;

2. Log in to the official WeChat account of the Medical Insurance Bureau and reset the password after binding my insurance information;

3. You can bring your ID card and medical insurance card to the service hall of the local medical insurance agency to reset your password.

4. You can call the Social Security Bureau at 12333 to modify the medical insurance card password manually.

Generally speaking, the initial password of the medical insurance electronic certificate password is the same as that of the entity medical insurance card, and both are the last six digits of the date of birth. For example, 1988 was born on March 2, and the date of birth is 19880302, and the last six digits are 880302, which is the initial password of the medical insurance electronic certificate.

The specific process of online replacement of medical insurance card (social security card):

(1) Login website (the official website of human resources and social security in each province) and click "Online Service Hall" to enter the login page.

(2) Login mode: registered login: users who have not applied for social security cards need to register with their ID numbers and names according to the prompt information. After successful registration, log in with user name and password.

Direct login: users who have applied for a social security card can log in directly with the 9-digit card number and password of the social security card (no registration is required).

(3) Enter the online service hall and click "Reissue Medical Insurance Card" in the "My Social Security Card" module.

4 upload your ID card. According to the prompt information, upload a copy photo of ID card in standard format, and click "Upload Photo".

(5) Fill in the mailing address. Fill in the detailed mailing address and collect the postage (the insured who chooses to collect it can collect it at the information center).

(6) After checking that the information is correct, click "Apply for card replacement".

(7) After the operation is successful, the page will automatically jump to the card replacement tracking page, and the business card printing cycle is 20 working days. The insured can also click the "Card Tracking" function in the "My Social Security Card" module to track the business card printing status in real time.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 4

Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, have the right to inquire about payment records and personal rights and interests records, and require social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.