5 annual work summary template.

Summary is a written material that reviews, analyzes and evaluates a certain period, a certain project or a certain work after it has come to an end or been completely completed, in order to learn lessons and some regular understanding. The following are five sample articles of the annual work summary template that I shared with you, hoping to help you.

Template for annual work summary 1

In 20__ years, with the strong support of the company's leaders and the solidarity and cooperation of all departments, and with the efforts of the employees of all departments, our customer service department earnestly studied the basic knowledge of property management and job responsibilities, warmly received the owners, actively completed all the work assigned by the leaders, handled the formalities in time, provided thoughtful service, and made every effort to properly handle business services such as maintenance, complaints and return visits, and successfully completed all the goals and plans formulated at the beginning of the year. The following is a summary based on my actual work this year:

As of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Parking registration _ tenants.

I. Daily reception work

Fill in the reception record of customer service department on duty every day, record the complaints and service items of the owner's calls and visits, coordinate the processing results, and feedback and call back to the owner in time. The cumulative number has reached thousands.

Second, the information release work

This year, our department issued various written notices to customers about 20 times. A total of 968 notices were sent by mass short messages, so that the notices were timely, detailed, clear and accurate, and at the same time, they actively cooperated with the contents of the notices to make relevant explanations.

Third, the owner missed the project complaint handling work.

* * * Send _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ The engineering department of the development company completed _ maintenance receipts, and the owner complained that the maintenance rate was _%. Our department pays a return visit _, the return visit rate is _%, and the engineering maintenance satisfaction rate is _%.

Four, the basement flooding accident treatment work

On the day of _ _ _ _ _ _ _ _ _ _ _ _ _ under the leadership of the company, our customer service department contacted the owner immediately and counted the damaged items for the owner. After that, we actively participated in the negotiations with the owners and distributed replacement items and offset compensation.

Verb (abbreviation of verb) training and learning work

Under the personal on-site guidance of the manager of the property management company for many times, our department has conducted systematic training and learning from the establishment of the most basic image of customer service personnel, from the most basic concept of property management to the communication skills of property management personnel, to all aspects of property management, combined with the comprehensive knowledge of relevant laws and regulations.

Summary: The staff of customer service department is led by a team with insufficient ideological understanding and no work passion into a team full of vision for the company and hope for the development of the industry and its own growth; Train departmental staff from a blank of property management knowledge to a team with certain common sense of property management. Provide standardized, fast and effective services for the owners, do a good job of reception, create a beautiful and comfortable life and leisure atmosphere for the owners, and improve the quality of property services.

Model essay on annual work summary template II

In a blink of an eye, 20 years have passed and I have been working in the company for more than a month. During this period, with the correct guidance of the leaders and the full cooperation and support of my colleagues, I kept in mind my post responsibilities, earnestly fulfilled my due obligations, and successfully completed the work assigned by the leaders. Now I will summarize the work during this period as follows:

First, keep in mind the job responsibilities, and successfully complete all duties during the on-the-job period.

I am mainly responsible for the bidding work of the marketing department. Through this period of work, I have learned some procedures and precautions in bidding activities, such as some documents that need to be produced when handling the law-abiding certificate, relevant documents and originals that need to be produced in accordance with the requirements of the bidding documents, details that need to be paid attention to when writing the bidding documents, personnel arrangements, and documents that need to be provided when opening bids. In bidding activities, I mainly benefited from the correct guidance of the leaders and the strong support and help of my colleagues. Although writing a tender is not a very complicated job, it requires great patience and care. Although I have suffered some mental stress in the process of work, it has also given me the motivation to go up a storey still higher, and made me learn to be more patient and careful in my work and life.

Second, study hard and constantly improve your overall quality.

Although I have been exposed to relevant work before, I only have a basic understanding. If you want to do your job well, it is impossible to rely on basic understanding, so you have to learn a lot of knowledge again. Only by actively learning relevant knowledge can we finish the work better.

Third, the existing shortcomings and improvement measures

While writing the tender, I also found my own shortcomings. The writing process is not serious enough, and some mistakes often occur due to carelessness. Moreover, the inspection after completion is not detailed enough, and the existing mistakes are always discovered when the bid is closed, which leads to the delay of the bidding work. Sometimes mistakes will be made when opening the power of attorney because of carelessness, which will bring unnecessary trouble. In view of the above shortcomings, in the future, in the process of tender preparation, we should carefully prepare according to the tender requirements, ask more questions if we don't understand, check one by one after the preparation is completed, and check carefully to ensure that there are no mistakes and omissions when handing them over to department leaders.

Four. Work prospect for next year

Summing up the past and looking forward to the future, in the future work, I will more seriously implement the relevant provisions of employees' job responsibilities, give full play to my subjective initiative, constantly learn new technologies and experiences, and try my best to create greater benefits for the company.

In a word, the work in this period was substantial and successful. If there is anything wrong, please point it out by leaders and colleagues so as to correct it in time. A year is in spring. In 20__, I will work harder, love my job, abide by professional ethics and code of conduct, do my work well with a serious and responsible attitude, give full play to my best ability and contribute to the development of the company.

Thank you again for your support and help. I will continue to work hard in the new year, constantly improve my professional level, learn from you with an open mind, and strive for by going up one flight of stairs.

Model essay on annual work summary template 3

After this semester's work, it's really stressful to take the sixth grade exam. I also have enough confidence in all aspects of myself. It is meaningful to insist on doing your job well. I have been thinking that my work is still very good, and I should maintain a good ability in my work. As an English teacher, it means a lot to me, and I have enough confidence in myself in this respect. As an English teacher in the graduating class, all these make me feel pressure. It's important to insist on doing my job well. I will definitely continue to have a good attitude and sum up my work this semester.

In teaching, I teach students seriously. Work is a key thing, and the teaching of students can never be ignored. This semester is also a busy time, so you should take the initiative to do well in all aspects. I have been doing my academic performance very seriously, and I have to take the initiative in my work. I also have a deep understanding of all aspects of myself. No matter now or in the future, I will keep good teaching methods. It is very important to do your own study well at work. This is my recognition of my ability. I will continue to do my job well. Although I am nervous at work, I also feel a sense of accomplishment at work. I really did well in my academic performance this semester. I have a deep understanding of these details, and I will continue to stick to it.

Since this semester, I have improved my teaching ability. Because there is a graduating class, I insist on doing a lot of things in my work. I have my own supervisor's judgment. I also believe that I can do it well. Do a good job in your study, improve your working ability and insist on doing meticulous work. I also insisted on doing a lot of things during this time. As an English teacher, I am also very nervous. I think the progress of this course is slow for me, so the schedule of this semester is very urgent. I will stick to my principles and make a good work plan. I am confident, too. Of course, I will also try my best to do the next work and adhere to the teaching principles. I am also more concerned about all aspects of myself. I will continue to do my job well and let myself do my job well. Summarizing the work during this period, I also adhere to the principle and strive to do a good job in my academic performance. I will do this detail well and continue to do English teaching well in the future.

Model essay on annual work summary template 4

Over the past 20 years, with the help and guidance of leaders and colleagues, I have further improved my professionalism, ideological realm, professional quality and working ability through my own efforts, and achieved certain work results. Now I will summarize my personal work for one year as follows:

First, in learning, pay attention to improving personal cultivation.

1. Through magazines, newspapers, computer networks, TV news and other media, conscientiously study and implement the Party's line, principles and policies, constantly improve the level of political theory, and strengthen political ideology and moral cultivation.

2. Seriously study finance and consciously act in accordance with national financial policies and procedures.

3. Work hard to learn business knowledge, actively participate in various business skills training organized by relevant departments, strictly follow the requirements of diligence, innovation and professionalism, adhere to learning, politics and righteousness, and always take tolerance, willingness to pay and obscurity as their own criteria; Always take enhancing service awareness as the basis of all work; Always make the work rigorous and meticulous, down-to-earth, pragmatic.

4. Constantly improve the learning methods, stress the learning effect, study at work, work in study, persist in applying what you have learned, pay attention to mastering, integrate theory with practice, consolidate and enrich comprehensive knowledge with new knowledge, new thinking and new enlightenment, so as to keep up with the times and constantly improve your comprehensive ability.

Second, ideologically, conscientiously perform their duties.

As a financial worker, I can conscientiously perform my duties, stick to my post, abide by the work system and professional ethics, make a good financial work plan, and be willing to accept routine and temporary tasks.

Third, at work, do solid work.

Over the past year, with a high sense of responsibility and dedication, I consciously obeyed the arrangement of the organization and leadership, worked hard to do all the work, and successfully completed all the tasks. In the process of work, don't make things difficult for comrades, don't delay the reimbursement time: timely reimburse true and legal documents; For non-compliant vouchers, explain the reasons and ask for correction. Strive to improve work efficiency and service quality, and win the unanimous praise of all employees with efficient and high-quality service.

As a qualified financial worker, you should not only have relevant knowledge and skills, but also have a rigorous, meticulous and patient work style. At the same time, you should realize that no matter what position you are in, even if it is a humble job, you should do it with your heart. Even if it is a boring job in the eyes of others, you should be good at finding fun from it, changing with each passing day, and looking for innovation from change.

Model essay on annual work summary template 5

This year, with the care, help and support of the leaders and all comrades, we closely focused on the central work, gave full play to our post functions, constantly improved our working methods and improved our work efficiency. Based on the principle of "obeying the leadership, uniting with comrades, studying hard and working hard", we always adhere to high standards and strict requirements and successfully complete various tasks. I always put learning in an important position and strive to improve my overall quality. The work of the past year is summarized as follows:

First, study hard and strengthen yourself.

Over the past year, through study, I not only improved my understanding, further enriched my theoretical knowledge, clarified my working ideas, enhanced my own quality, but also laid a good foundation for doing a good job in the future. Under the correct leadership of my superiors, with the support and help of our college, I give full play to my specialty, do a good job in teaching, and strive to make every student learn well. I have made some achievements, experienced grassroots exercise, gained a lot and felt a lot. My main job responsibilities are to cooperate with the unit to do a good job in teaching, do a good job in instructions, timely convey and implement the instructions of the superior leaders and the spirit of the meeting, timely sort out and report the problems, complete the written materials that the unit needs to write, and complete the work and tasks assigned by the superior departments.

Second, strengthen functions and do a good job.

I am responsible for the teaching of specialized courses such as microbiology and pathology in this unit; In my work, I pay attention to grasping the fundamentals and strive to improve the service level. In the case of tight tasks and heavy workload, actively cooperate with colleagues to do all the work, think wholeheartedly, do wholeheartedly, no matter how much you do, just hope to complete the work successfully. Have a correct understanding of your work and value, correctly handle the relationship between bitterness and pleasure, gain and loss, personal interests and collective interests, and adhere to professionalism, integrity and dedication. Make use of your own work, earnestly learn from the strengths of others, get rid of your own shortcomings, humbly ask leaders and colleagues, and improve your writing materials through continuous learning and exploration.

Looking back on the past year, I think my ideological understanding, professional knowledge and theoretical knowledge have all improved. These advances are the result of the strong support and help of new and old comrades in the overall situation. I learned from the old comrades the spirit of hard work and hard work, and also increased the confidence and strength to work hard, make progress and strive for strength from the energetic new comrades.

Third, shortcomings

Generally speaking, some achievements have been made in all aspects of work, but there are still some problems in the work over the past year: First, theoretical study is not comprehensive and systematic, especially the requirements for work are different. Second, there are not many ways to solve practical problems, and there is still a gap with the expectations of the masses. In the future, we still need to keep learning and strive to improve.

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