The money in Yu 'ebao is missing. What should I do if Yu 'ebao doesn't accept the account?

The balance treasure money is inexplicably less, and the following measures can be taken:

1, contact Alipay customer service? Claim full compensation

According to the relevant regulations of Yu 'ebao, the funds transferred to Yu 'ebao are underwritten by Zhongan Insurance. If it is the security problem of Yu 'ebao account, assuming that the account is stolen, Yu 'ebao needs to pay 100% in full, with no upper limit. But you must prove that you were stolen. If the mobile phone is lost, you must immediately report the loss of the mobile phone number and call Alipay customer service number 95 188 to freeze the Alipay account.

If it is stolen for your own reasons, such as receiving a fraudulent text message, you can transfer money to the liar according to the tips on the text message, and Alipay is difficult to pay.

2. Collect relevant evidence to report the case

Collect stolen evidence at the first time, such as transfer vouchers, QQ chat screenshots, fraudulent SMS screenshots, etc. Take all your information to the police station to report the case. If the amount of your theft is too small, the police may not file a case.

3. Complain to the CBRC

If the funds in your Yu 'ebao account are indeed stolen by criminals, and it is not your own reason. If Alipay is ignored, you can directly complain to the relevant departments of the CBRC about Alipay and demand compensation.

Finally, it is better to prevent it in advance than to remedy it after it is stolen. During the daily use of Yu 'ebao, if the mobile phone is stolen or lost, you must report the loss of the mobile phone number at the first time and freeze the account of Yu 'ebao; Try to avoid using public network to transfer money or entering user name and password in public places; If the phone stops suddenly or there is no signal, it may be that the SIM card of the phone has been copied, so be vigilant.