JD customer service sent Alipay but there was no prompt

The question you want to ask is what should I do if there is no prompt when JD customer service sends Alipay.

1. Open Alipay, enter the homepage, and then click "My" in the lower right corner to enter the personal center.

2. After entering the personal center, click the "Settings" button in the upper right corner to enter Alipay function settings.

3. After entering settings, click "General".

4. After entering the "New Message Notification" page, you can turn on the new message reminder function.