How to recover Huawei mate9 Porsche if it is lost?

Please confirm whether the lost device is logged in to a Huawei account and the Find My Phone function is turned on. If you are logged in to a Huawei account and "Find My Phone" is turned on, you can use the Find My Phone function to locate and remotely lock it. , play ringtones, erase data and other operations.

The following steps may help you locate it and protect your information:

1. Log in to cloud.huawei.com on your computer or other device browser, or log in to the Find My Phone app on another Huawei phone.

2. Positioning device. After the "Find My Phone" positioning is successful, select the device to be located in the device list. After successful positioning,

1) Send a warning message. You can send a warning message through "Find My Phone > Remote Lock", try to use friendly communication words, and leave your mobile phone number so that the other party can contact you. (For example: Hello, this mobile phone is very important to me. Please contact me as soon as possible after picking up my mobile phone. Thank you very much! The mobile phone number is: "****")

2) Set the phone ring: You can check the location information of the device. You can go according to the location information, and after arriving at a nearby location, you can set the phone ring so that you can find the approximate location of your phone faster through the ringtone (try to avoid missing the location when you are not there). Turn on the ringtone to prevent the person who gets the phone from forcing it to shut down, making it impossible to locate it)

3) Data can be erased to protect the security of your information.

If the positioning fails, "Offline" or "Device is not online" will be displayed, indicating that your device may have been shut down or does not meet the positioning conditions, but it can still be remotely locked and data wiped. The command will take effect immediately after the device is successfully located to ensure the security of your information.

After clicking to erase data, you can continue to use the find phone location function, but you can no longer click the remote lock and play ringtone buttons. Users are advised to be careful when clicking to erase data.

4) If the "send last location" switch of the search phone is turned on, when the device battery is almost exhausted (5%~10% battery), the device will automatically send the last location information to the server. If If this switch is not turned on, the device will not automatically trigger positioning.

If you have lost your Huawei phone and the device password may have been stolen, the following steps can help you:

Report your device as lost or stolen to your telecommunications operator. Disable related functions to prevent others from using call and text messaging functions to avoid losses.

Change the passwords of other Internet applications on the device or freeze accounts, such as WeChat and Alipay.

If you have a Huawei account and have logged in on the lost device, it is recommended to change your Huawei account password to prevent anyone from accessing cloud data from your lost device. If you are logged in with a Huawei account but the "Find My Phone" function is not turned on, the device cannot be located. If you do not have a Huawei account or are not logged in with a Huawei account, you cannot locate the device.

You can try to make a call or try to communicate and negotiate with the other party. If negotiation fails, it is recommended that you report the case to the local public security agency or seek help.

If you have a Huawei account and have logged in on the lost device, it is recommended to change your Huawei account password.

Follow the following steps to change the Huawei account password:

Log in to Huawei Cloud Space cloud.huawei.com on a computer or other device browser and enter the account password.

Click the account name in the upper right corner and select My Huawei Account.

Click Change Password in Account and Security.

Complete changing the password through the old password.

Note: To use the Find My Mobile function, you need to be logged in with a Huawei account on the device, the Find My Mobile function is turned on, and the mobile phone is connected to the Internet.

If the Huawei account has account protection turned on, a security verification code is required to log in to the Find My Mobile APP. You can only log in to the account through a trusted device (a device that has been logged in with the same account) or a mobile phone verification code, so in When logging in to a Huawei account with a new device for the first time, you need to use a password and verification code to confirm your identity to protect information security.

Under normal circumstances, the security code is displayed on the trusted device. If the verification code is not displayed on the trusted device, you can choose to send the security verification code to a secure mobile phone number (bind the secure mobile phone number and secure email address at the same time, and send it to the secure mobile phone by default) , receive the security verification code sent by Huawei Account through SMS to log in to Huawei Account.

Note: If you cannot accept the verification code through the secure mobile phone number and urgently need to use the mobile phone positioning device, it is recommended to log in to the cloud space official website (cloud.huawei.com) to use the mobile phone search function to log in without verification.