How to get a refund after rejection?

Refusing express delivery requires a refund.

Refuse express delivery and ask for a refund. If the buyer refuses the courier, the courier will inform the merchant, or the buyer will initiate a refund to the merchant, or the merchant will actively consult the buyer about the reason for the refund. If the merchant does not open the "seven-day refund without reason" service, if the reason is insufficient, the merchant has the right to refuse the refund.

So when you refuse the courier, you should take the initiative to apply for a refund from the merchant, and the merchant will enter the refund process after agreeing to the refund.

Refund process after rejecting express delivery

When the courier delivers the courier to the buyer, and the buyer refuses to sign for it for indescribable reasons, the courier will classify the courier as "problem courier", fill in the reasons for the buyer's rejection truthfully, and then the courier outlet will submit the reasons for rejection. The courier company will take the initiative to contact the merchant to handle the courier, or the merchant will contact the courier outlet after seeing the information submitted by the courier.

On the other hand, when the buyer refuses the courier, he can directly initiate the return on the online shopping platform, and the merchant will consult the buyer about the reason for the return. If the reason is reasonable, the merchant will agree to the buyer's application, and then the merchant will wait for the courier company to return the courier. After receiving the courier, the merchant will inspect the goods first. If there is no problem with the goods, the merchant will agree to the refund application, and the money spent on purchasing the goods will also be refunded.