12306 What does it mean that online train ticket booking identity information needs to be verified?

The identity information of online booking needs to be verified, that is, the user's ID card has not passed the verification of the railway 12306 ticketing system.

The reasons may be: long names, uncommon words, traditional Chinese characters and other users. , can only be handled at the ticket window of the station. Registered users must also provide the last 4 digits of their mobile phone number or the first 3 digits of their registered email address; Common contacts (passengers) should also provide the ID number filled in by registered users when registering.

Solution:? First, bring your ID card to the nearest train station ticket window to check your ID card or buy a ticket; Second, you can also take your ID card to the nearest railway ticket sales point to buy tickets.

Third, the user can pass the verification of the railway ticket booking system by purchasing the train ticket once with the ID card, and there will be no problem that the ID card fails to pass the verification when purchasing tickets online in the future.

Extended data:

Reasons why train ticket ID card needs to be verified

I'll take care of it myself

Users who use the second-generation resident ID card to register the account number 12306, please bring the original second-generation ID card to the train station window (or any sales outlets). Users who use passports, Taiwanese certificates and Hong Kong and Macao passes to register for tickets can only go to the railway station for identity verification.

Every railway station has a window to check the identity of online ticket purchase. Users can complete the identity check by providing their certificates and answering a few questions. After that, the user's online verification status will also change to "Pass".

Someone else will handle it.

If the user cannot handle it in person, he may ask others to handle it on his behalf. It is necessary to provide both the original identity documents of the handler and the handler. The agent shall also provide the last 4 digits of the mobile phone number of the agent or the first 3 digits of the registered email address.

After completing the above steps, the user's verification status on 12306 will be displayed as "passed". If it has not been changed for a long time, it will still be displayed as "to be verified";

This may be due to a system cache problem. Users need to log in to account 12306 to check their verification status; Click the small icon in the red box (that is, the edit button), and then you don't need to do anything, just save it directly.

Baidu Encyclopedia: 12306 Booking tickets