China Banking Regulatory Commission (CBRC) complained and sent a text message saying that our bureau has forwarded your consumer dispute to the corresponding institutions.

What you want to ask is what does the CBRC mean by sending a short message saying that our bureau has transferred your consumer dispute to the corresponding institution to complain? Has been concerned and dealt with.

I received a short message from China Banking and Insurance Regulatory Commission, saying that I had complained to China Banking and Insurance Regulatory Commission about the consumer dispute, and China Banking and Insurance Regulatory Commission had referred the matter to the corresponding agency for handling. This means that the complaint has been paid attention to and handled, and the relevant departments will take measures to solve the problem. If you are not satisfied with the results, you can continue to complain to the relevant departments and defend your rights.