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Speech by bank employees
Speaking of the Postal Savings Bank, I believe everyone is refreshing. Postal savings bank has gone through more than three years since the establishment of XX. After three years' efforts, the reform and transformation of the Postal Savings Bank has achieved gratifying results: various institutional systems have been basically established, management ability has been gradually improved, business performance has been greatly improved, profitability has been continuously enhanced, and the quality of employees has been significantly improved. The image of a fully functional commercial bank has been initially established, which is a long-term solution for postal finance. In particular, the Postal Savings Bank has always been committed to providing financial services to the vast number of urban and rural residents and small and micro enterprises, insisting on serving urban and rural areas, serving the public and serving "agriculture, rural areas and farmers", winning praise from all walks of life and establishing a good image.
In the golden autumn of 20xx, I was honored to join the big family of Postal Savings Bank, where I successfully realized the transition from a student's family to an office worker and the mental growth from an ignorant student to a professional. In the process of growing up with the booming Postal Savings Bank, what moved me most were the predecessors who moved me, inspired me and cultivated me. They have increased my worldview to a certain extent. As people say, young people don't have to be successful. As long as they have pursuits, they don't have to be mature. They just want to learn. This is what the ancients said, "as long as kung fu is deeply honed into a needle." The rapid development of Postal Savings Bank and the professionalism of its employees are pushing my rapid growth all the time. How time flies! I have been in the company for three months in a blink of an eye. During this period, there are many beautiful things worth remembering, and there are many memories worth cherishing. The respect and teaching of my predecessors and the mutual help of my colleagues are the wealth of my life.
As a member of the Postal Savings Bank, our hearts are sweeter than coffee, but seeing the joy of victory, our hearts are sweeter than honey. How many happy days, we stretched, tasted the sweetness of harvest, and laughed again and again. At this moment, we deeply realized the value of dedication, the joy of pursuit, and the trust and support from colleagues, care and love, for which I am proud and proud. To this end, I will love and cherish my postal service even more.
I think I am lucky to join the Postal Savings Bank, because I have a company that cares about and values us, teaches me experience to grow with me, and has a harmonious atmosphere of mutual support and help.
Common progress with enterprises is the ideal and pursuit of every postal employee. As a postal worker, I feel proud and proud. As a salesperson, I am the most basic employee of the Postal Savings Bank, and I feel extremely honored to contribute my youth and strength in this ordinary post.
"The development of Postal Savings Bank keeps pace with the times" is not empty talk, but practice. If we can combine personal ideal with enterprise development, we can achieve a "win-win" between enterprise development and personal value realization. The glory of the Postal Savings Bank tomorrow lies in our solid efforts today, our sense of responsibility and mission, our persistence in our posts, our goal of fighting for the enterprise and making our life value more perfect.
Struggle and struggle are the pursuit of our postal service without regret. Let's raise the sail of struggle, embark on the ship we are pursuing, and help the Postal Savings Bank to help each other in the same boat with diligence and wisdom. Today, we are proud of the Postal Savings Bank. I believe that in the near future, the Postal Savings Bank will be proud of our newly injected blood.
This is a sunset covered with falling clouds. In silence and leisure, I read a thrilling story: one night many years ago, a big fire destroyed the library of Harvard University, and many precious books were set on fire. And this fire is also tormenting the soul of a Harvard student. Because he violated the school rules, he quietly took a book out of the library and prepared to return it secretly after reading it. Unexpectedly, this sudden fire made this book the only surviving rare book among 250 books donated by Harvard. If he keeps this secret forever, no one will know that he has violated the school rules. If he tells the truth, he will be fired. The admirable young man chose the latter. The headmaster thanked and praised him with tears in his eyes, and then reluctantly dismissed him.
For some time, when I participated in the learning activities of corporate culture construction organized by * * Sub-branch, this touching story came to my mind from time to time. Yes, good "hardware" facilities are important for Harvard to become a world-famous institution of higher learning, but what is more commendable is that she has a spirit deeply integrated into the blood of every Harvard person, and this spirit and concept is the soul of Harvard culture and the brightest pearl in this dazzling crown of Harvard.
As we all know, the development and growth of enterprises need two kinds of ties: one is the link between material interests and property rights; The other is the link of culture, spirit and morality. Excellent corporate culture can create a good corporate environment and improve the moral quality and scientific and cultural quality of employees. Therefore, corporate culture is known as the "soft power" for enterprises to participate in competition.
Today, we pedestrians have to face the huge wave of financial competition, devote ourselves to the magnificent shareholding system reform, and pursue the brilliant development of our cause ... All these determine that while strengthening our "hardware" construction, we should also consolidate our "soft power" and form a force that invisibly condenses and leads all employees to progress. This is a cultural force that is deeply integrated into the blood of every employee and consciously reflected in specific actions. To form such a force, we need to pay special attention to the following three aspects:
The construction of enterprise culture should be based on outstanding characteristics. At school, the art teacher told us that the most beautiful color in the world is bright red, which stands out among thousands of greens, because there is individuality flying there. In the process of corporate culture construction, we should also highlight the personality of our branch, especially carry forward the enterprise spirit of "being the first, especially being innovative" and the core values of "unity, dedication, innovation and pragmatism", so that innovation consciousness, team consciousness, service consciousness and pragmatic style will become the most beautiful labels of our branch! Among them, strengthening team building is particularly important. As we all know, a pot of loose sand can't break an egg, but a stone can break an egg easily. Similarly, only by exerting the collective strength of the team can we create impressive results. Therefore, we must build a high-spirited team with both the momentum of competition and struggle and the consciousness of unity, mutual assistance and compensation.
To build a corporate culture, we must establish an image. "A good brand is not the result of his elimination of opponents, but the result of consumer choice. "Therefore, in order to win the initiative in the fierce market competition, we must try our best to win the trust and choice of customers. Through the implementation of word-of-mouth project, we will strive to build the best service brand of "customer-oriented, honesty-oriented, providing excellent financial services for customers"; We should take providing convenient and high-quality services for our customers as the starting point, so that our operation and services are standardized without machinery, professional without arrogance, natural without affectation, so that customers can feel comfortable and comfortable in the process of accepting our services, and feel humanized respect, and further enhance the image of ABC as a "strength bank", an industry leader and a "vanguard" of the system.
Speech by Bank Staff 3 As another "March 8 Women's Day" is coming, as a woman, an ordinary bank employee and the sister of every woman present, I wish you a happy holiday first.
In fact, I have a lot of feelings standing here today, but as a woman in the new century and a woman with a warm family, I want to share with you my feelings in life as an ordinary individual. Of course, as a woman, what I admire and accept most is a very popular concept at present, which is called saving a woman's life.
On the other hand, what is the most important element to keep a woman alive? It is kindness and softness in the depths of life, which is a quality of life. Although the rhythm makes us nervous and the tempering of life makes us rough, softness and kindness are still our inner texture. Today, the life we face, on the one hand, is to nourish and care for women, with more and more fashions, cosmetics, fashion parties, roses, chocolates and perfumes, on the other hand, the pressure of work, the positioning of female roles and inner struggles are increasing at the same time. When you enjoy all this, who is the complete self?
What is the real beauty in my heart? That's the inner strength of a woman who combines rigidity with softness when great difficulties come. Deep kindness will inspire a kind of regret, a kind of pity, a kind of precious power to live in the present, so I say that the power of kindness is also a kind of nourishment, which will make a woman's face radiant. As an ordinary employee, these sounds are grandiose and unrealistic perfect imaginations, but we can actually do it.
Now I have to say that it is a society living in the era of consumption. When the global financial crisis is attacking us, we have to admit that the integration of time and economy is a powerful financial consumption mechanism. Also let us see the contradiction between consumption and economy. If a person relies too much on consumption, it will be terrible when this substance is deprived. We will believe that beauty is due to cosmetics, we will believe that the body is soft because of the consumption of spa and massage, we will believe that a person shines brightly in social occasions because of bright fashion, we will believe that a woman is radiant and confident because a man dotes on her and friends praise her, we will believe that a person has a good material life and a high income ... But when we believe all this too much, from another angle, everything can be taken away. These things are not bad, but for women, they are just icing on the cake. One of a woman's real happiness is to send charcoal in the snow, which is an inexhaustible creativity in her life. This kind of creation only comes from her heart and her life itself, and has nothing to do with the outside world. As long as she is naive, curious and childlike, then this woman will never change.
On every TV channel, a woman is a boudoir with a wide robe and sleeves for a while, and a three-inch golden lotus for a while, explaining the story of an affair to the audience. This is her wife. In a short time, the woman is like Liangzi in "Going to the East", who dares to love and hate men. This is a hero. Maybe a woman who changes the channel becomes a kind, selfless and broad-minded reliance. This is her mother. Women have played so many roles in their lives, which really shows us the extraordinary value of women's existence.
What power nourishes women's lives? There is no nutrient solution and cosmetics, those are just auxiliary things. I only say that they are icing on the cake, but the power of the soul has accompanied so many people in your life through ancient and modern times. It is warm and will never betray you in your life. So the power of culture is a preservative of life. You can go through ups and downs, and these things will not be outdated or naive. Will make you prosperous and naive forever. This is the joy of creativity.
Women must grow up to be confident and independent, and independent women will find the contrast of life, that is, the mind of a big woman and the interest of a small woman. Women must have a big mind and a small interest in doing things in the world in order to be innocent and lovely and never change. Combining the two is what women do in life. Keep your life fresh, let yourself cope with all kinds of setbacks and many challenges in the streamer, enrich your heart and let all our women surpass their dreams.
Bank clerk's speech article 4 Hello! Thank you leaders and colleagues for giving me this opportunity to compete for financial accounting counselors. First, introduce yourself. My name is xx. I'm 29 years old. I have a junior college degree. I'm a junior economist. My English level is three. In 2006, he took part in the national college entrance examination and graduated as an "excellent college student" in 2006. Participated in the work of credit cooperatives in June. Worked as a cashier, accountant and loan officer in a credit union. In June, he was transferred to the credit union as a loan officer.
I took part in this competition to get a stage to show myself and apply what I have learned to practice. I have the following five advantages in this competition:
First, I love learning and have rich theoretical knowledge. After three years in college, I not only learned a wealth of knowledge, but more importantly, I got the learning methods and the ability to do things. In recent years, I have persisted in learning by doing, studying hard, constantly enriching myself, perfecting myself and improving myself. Although I am not an economics major, I have mastered a lot of economic theoretical knowledge and business skills through hard work. 20xx 1 1 Take the national economic junior title examination and obtain the certificate.
Second, rich work experience and strong working ability. I turn the trust and expectation of my leaders and colleagues into the motivation of my work, keep my feet on the ground, study hard and strive to become a "generalist" in my business. Over the past few years, my ability of organization and coordination, analysis and judgment, ability to deal with emergencies and social communication have been greatly improved, and I have mastered the accounting operation process and been able to complete the accounting work of credit cooperatives independently. The business I have handled has not gone wrong for more than six years. The ability to work has been affirmed by leaders and colleagues. In 20xx and 20xx, I participated in the cross-examination of the year-end final accounts twice.
Third, be familiar with computer management. When I was in college, I used my spare time to study computer courses and was good at programming. I am a system analyst and programmer of the teaching and research section project "Automatic Control System". After going to work, I deeply realized the importance of computer technology in practical work, further studied computer application knowledge, and passed the examination of accounting computerization in 20xx and obtained the certificate. In the process of implementing computerization in credit cooperatives, my colleagues and I assisted credit cooperatives to complete the computer account transplantation of credit cooperatives such as XXX. Using the knowledge learned, a domestic credit cooperative initially established a "loan information management system", which effectively improved the efficiency of supply and demand management. Many times to assist so-and-so and other credit cooperatives to solve difficult problems encountered in computer operation.
Fourth, there is a strong sense of professionalism, enterprise and innovation. In recent years, I have been constantly tested by my work, which makes me bear great pressure, feel the bitterness and joy of my work, and enjoy the happiness of a hard work and a harvest. I love my career, and I am willing to work harder for the cause of credit cooperatives. Reform and innovation are the vitality of the development of credit cooperatives, which can promote the improvement of the management level of credit cooperatives, improve economic benefits, and make credit cooperatives continue to grow and develop in the fierce competition. Because of this understanding, I deeply realize my great responsibility in accounting work, strengthen my belief in doing a good job, and urge me to love my job, cherish my job, and do every job conscientiously, meticulously and conscientiously. After being transferred to a credit cooperative as a loan officer, I carried forward my selfless work style, went deep into the villages in the town, made a good credit investigation and managed every credit fund. Six years' work experience has cultivated my ideological quality of adhering to principles, strictly observing discipline, being hard-working and resolute, and I have been rated as an advanced worker for five times in a row.
5. Young, healthy and energetic. I am 29 years old, active in thought and full of vigor, and I can devote myself to my work. Because young, receptive, sensitive to new business, able to work creatively and quickly enter the role; Because young, brave in practice, dare to think and act; It is also because I am young that I am more eager to take on heavier work and responsibilities.
The purpose of the competition is to give full play to one's own level, embody one's own ability and realize self-worth. If the competition is successful, my working idea is: resolutely obey the arrangement of the superior leaders, take the concept of people exhibition as the driving force, take the rules and regulations as the standard, aim at improving the quality of work and economic benefits, be a good assistant and staff officer, and work realistically and creatively.
First, according to the needs of business development under the new situation, we should constantly enrich ourselves, improve ourselves, study various economic and financial theory books in depth, and further improve our theoretical level. Be strict with yourself at work. Learn the necessary management knowledge in a targeted manner, master all kinds of rules and regulations, operating procedures and business knowledge more deeply, integrate theory with practice, fully apply what you have learned to your work, and constantly improve your professional quality and working ability.
Second, around the management goal of strengthening internal control management and improving economic benefits, strengthen inspection guidance and audit supervision, strictly supervise and guide the cashier positions of various associations as required, find and solve existing problems in time, and ensure the standardized and safe operation of various associations.
Third, do a good job in employee business learning, organize technical training, and improve the quality of all staff. The development of various businesses needs the continuous improvement of employees' quality. We should make use of every possible time and opportunity to do a good job in the political and business study of employees, organize on-the-job technical training, and urge employees to seriously study relevant financial theories and knowledge. Carry out counseling work to promote the accounting workbench in the whole region and society to a new level.
Fourth, give full play to their theoretical advantages and strive to achieve business goals. Timely provide leaders with the completion of various business indicators and analysis data to provide reliable data and effective basis for leadership decision-making. In view of the problems faced in practical work, ask for instructions and report more, and put forward targeted measures at any time to ensure the ultimate realization of business objectives.
Leaders, as a college student worker, according to my current knowledge level, business practice and working ability, I will definitely win the position of financial accounting counselor. Willing to let the leader examine me.
My speech is over, thank you.
Dear leaders, colleagues and judges,
Hello everyone! First of all, I want to thank you for your trust and support, and thank you for giving me the opportunity to give this speech. The topic of my speech is: "Serve with heart, manage with love, and support the blue sky of honesty".
As an employee working at the front desk, I deeply know that service is everything, and service is the life of an enterprise, and I also deeply know it.
We can only provide good service with our heart. The business front desk is the service window of CCB, and we will directly show the image of CCB.
However, our work cannot be sunny forever. Customers will inevitably scold and make things difficult for us because they are not satisfied with CCB's services. I think this is also because our work is not in place.
So, how can we really "serve with heart"? Any mistake will have an impact on customers and all aspects of work.
Unnecessary trouble. In the process of "attentive" service, if you are enthusiastic and patient, but not careful enough, it is likely to backfire and do bad things with good intentions; If you are careful, but have no enthusiasm and patience, even if you can solve the problem, how can a cold face be recognized by users? For example, if enthusiasm and patience are candlelight that lights up a smile, then care is a candlestick that is silently supported. We should put ourselves in the customer's shoes, help them as much as possible, and pay with our sincerity, which proves that "serving with heart" means always caring and helping others from the heart.
With the continuous development of the financial industry, the competition among commercial banks is becoming more and more fierce. The service quality and service level of banks have gradually become the focus of competition among commercial banks, and service has become the lifeline of banks. What our enterprise wants is market, what customers want is service, and the lifeline connecting customers and enterprises is integrity. Honesty is the basic requirement of service. Only by serving attentively can we gain the trust of customers. Only by serving attentively can customers feel warm in enjoying CCB services; Only by serving attentively can the service industry remain invincible in the fierce competition.
We often say that the customer is God. But "God" also needs a real feeling, and this feeling comes from the real service we provide. Our cordial greetings and thoughtful service to our customers are far less than their trust and support. The seemingly simple eight words of "serving with heart and managing with love" actually contain how much content, how much hardship and how much effort. Our CCB employees are practicing these simple eight words with their own efforts, sweat and wisdom. We will adhere to the tenet of "market-oriented and customer-centered" and integrate integrity into every link of CCB's services.
In order to improve the quality of service, we strictly require ourselves to go to work on time every day. In the process of service, we insist on using cross-civilization language, implement standing service and smiling service, receive every customer actively, positively and enthusiastically, show "customer-centered" with our enthusiasm, and we will always repay customers with deep affection. Recently, our branch implemented manual numbering, which made the phenomenon of long queues disappear, and the number of customers who were dissatisfied with queuing in the business hall also decreased a lot, greatly reducing the work pressure of our front desk, so that we can better "serve and operate with heart". It is this emotion that condenses our spirit and sublimates our realm. Urge us to be proactive, keep exploring and make unremitting efforts for the development of CCB.
Join hands, let us shoulder to shoulder, and cast the immortal soul of CCB with the blood of youth! Thank you again for giving me this opportunity. My speech is over! thank you
In the autumn of 20xx, after a summer of strict selection and patient waiting, I received a notice from China Industrial and Commercial Bank with excitement and joy. From the first day I reported for duty, I made up my mind that since I chose this career, I would devote my youth, ideals and beliefs to this solemn choice without reservation.
As an ordinary front desk teller, in an ordinary and tense job, although sometimes I can't help being irritable, boring, contradictory and lost; But more is full, excited, happy and satisfied. I have completed every business seriously, and this business has accumulated into my day, which makes me more aware of the mission entrusted to us by the three-foot counter every day. Counter is the window for ICBC to show to the world, the bridge to communicate with customers and the place to show our excellent service brand.
My deepest understanding of quality service stems from a mistake. Accidentally, I missed a client's signature. When I found it, it was the end of the world. At six o'clock in the middle of winter in the north, the lights are already on. When the customer's aunt braved the cold wind and appeared at the bank door to help me fill in my signature, my tears welled up in my eyes in an instant. These tears contain deep apologies to customers, deep guilt about work, and firm determination to do a good job in quality service!
Later, due to the wrong fate, I established a working contact with this customer. When the financial management expires, I will remind her in time, help her plan the financial management time and be her financial advisor. Whenever this aunt calls and says, XX, are there any products with better income recently? I'll help her check for the first time and give her a warm reply. This year's Spring Festival, she sent me a blessing message: "Happy Spring Festival, I wish you success in your work!" "
When I received the text message, I couldn't help feeling an unprecedented sense of accomplishment. We have always said that we welcome customers with quality service; But many times, customers are also educating us with words and deeds. Customers bring us not only benefits, but also trust and consideration. What reason do we have to refuse, be indifferent and complain? What other reasons do we have for not being grateful, smiling or sincere?
The financial industry sells services, and quality service is our foundation. While attracting customers with high-quality services and making them recognize and trust, ICBC is constantly innovating financial products and services. Aware of the convenience and changes brought by the Internet, ICBC also used the power of Tencent and Sina official Weibo to better communicate with customers and introduce our new products at the first time. Weibo, the official of electronic banking of China Industrial and Commercial Bank, has a attention rate of nearly 6.5438+0.9 million, and regularly publishes preferential news, financial products and financial hotspots on it to share the heart of service. Jiangsu Branch and Qingdao Branch also set up a Weibo platform to introduce our precious metals investment tools and release information such as credit card discounts and crude oil futures price changes in real time.
This innovative service makes ICBC walk in the forefront of the times. Our information service has also developed from point-to-point single-line communication to point-to-point radial communication. Innovative services meet the individual needs of more customers, provide a platform for understanding all kinds of value-added services, and help customers realize wealth appreciation, career achievement and life growth.
The famous economist Lin Yifu once said, "Satisfaction is today's market, and loyalty is an eternal market." We take customer demand as our personal work goal, satisfy customers with sincere attitude, and constantly innovate the service level to ensure that banks are invincible in the fierce competition. As a cashier, through the service window, I will also do every little thing in a down-to-earth manner, find a correct position, make a clear direction, and strive to turn high-quality service and down-to-earth style into my higher symbol. I believe that I will follow the footsteps of ICBC and make progress together, and my youth will certainly shine here!
Chapter 7 of bank staff's speech Thank you very much for creating this opportunity for us to participate in this speech contest. I just graduated from Puyang Green Industry Computer School this year, and entering the society for the first time is a brand-new challenge for me. After being introduced, I came to Puyang Rural Credit Cooperative, which is a legal entity established with the approval of China Academy of Social Sciences and Puyang Municipal Government, and engaged in microfinance for the people. Thank you for accepting me! It is learned that President Xu has made a lot of efforts for the development of loan aid agencies, and his spirit and style of doing things are admirable. These have also strengthened my determination to contribute my intelligence to the cause of loan aid institutions. Only in this way can we live up to the trust and cultivation of lending institutions.
Some time ago, the head office conducted a simple but meaningful evaluation of our employees who just jumped ship during the probation period, and my test results were not satisfactory. I've been thinking a lot these days. Why is my grade so satisfactory? Am I too stupid, or am I not studying hard? Later, I found that my theoretical accomplishment was too lacking, and I didn't actively and seriously learn from the teacher and ask for advice. There is still a big gap in my understanding of the concept and concept of the loan assistance agency. In view of these problems, I try to start from the following aspects:
First, cultivate internal quality and establish a good image.
As the saying goes, "It's never too old to learn"! Learning is a lifelong process. As a young man, I should strengthen the study of financial basic theoretical knowledge, strengthen the understanding of credit reporting, apply what I have learned to practical work, and make greater progress in practice, so as to establish a good personal image and unit image!
Two, strengthen business learning, and strive to improve the professional level.
A person's professional quality determines whether a person is really qualified for this job in this position! Attitude determines the height, excellent service attitude is exchanged for excellent business skills, and excellent business skills are externalized into excellent service standards, so that the quality of loan management is continuously improved! What we do is microfinance, which requires a lot of energy to manage these fragmentary assets. "People are diligent but not lazy". Loans are like planting crops. We should not only master planting skills, but also improve management level. Otherwise, how can we expect a bumper harvest? I believe that heaven rewards diligence, and I believe that success belongs to diligent people! I am working with other colleagues to use all available time to communicate, keep learning, keep improving, and keep seeking and managing every loan!
The ability at work has a great relationship with a person's professional level. Only by improving their professional level can we better complete the tasks assigned by the leaders, do a good job and satisfy the masses.
Third, strengthen exchanges and communication with colleagues to create an excellent corporate culture.
As a loan officer, I want to have a good communication atmosphere with every colleague, so that I can work better with my colleagues. Lending institutions have a good environment and working atmosphere, which makes me deeply feel that my colleagues are striving for the future of lending institutions and achieving their goals in lending institutions.
During the probation period of more than three months, I learned a lot about being a man. My grades are not ideal, but the unit still gives me an opportunity to continue my study and promotion, so that I can still engage in this career I love; I can't work well. The leaders have arranged for teachers to make up lessons for us many times, strengthen training and provide a lot of learning materials. We are ashamed to communicate with ordinary people when we go to the countryside, which is not conducive to the continuous improvement of our work. So we set up a study exchange group at the initiative of our colleagues, imitating the scene of going to the countryside to get into the water and doing loans on the spot, and deepening our understanding of the business of mutual aid agencies. ...
I deeply realize that I am working with my colleagues to do some real good things for the people in my hometown, contribute my wisdom and talent to the continuous growth of microfinance, and continue to make more efforts for it! I will be strict with myself, complete the transformation from a student to a social worker as soon as possible, accept greater challenges and surpass myself. I will definitely do a good job and not let everyone down. I look forward to your criticism, supervision and support!
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