What if the temperature of vivo mobile phone is too low to stop charging?

If you use a vivo mobile phone, according to the chemical characteristics of the lithium battery, in order to ensure the safety of the battery, you can't charge the battery when the temperature is lower than 0℃, and the system will prompt that "the temperature is too low, charging has stopped", which is the charging protection mechanism of the battery. It is recommended to charge the battery at 0℃~35℃. If you are charging outdoors in a cold environment, you can put the device in a warm pocket and try charging again.

If the above methods are not solved, it is recommended to send the machine to vivo customer service center for testing and processing. Address of customer service center: Go to vivo official website /vivo Mall APP-My-Service outlets/After-sales outlets-Select provinces and cities to inquire about the address of customer service center);

Tips: It is recommended to bring relevant purchase vouchers (such as purchase invoices/warranty cards/ID cards) when you go, and call the service center staff in advance to ensure that the staff will go again during normal working hours, avoid running empty, and pay attention to safety on the way back and forth.