Joke Collection Website - Public benefit messages - The customer said, can you receive the goods tomorrow? How to reply?
The customer said, can you receive the goods tomorrow? How to reply?
"Dear customers, thank you for your consultation. I need to check our order and logistics information before I can answer your question. Generally speaking, we try our best to deliver the goods according to the expected delivery time in the order, but the actual logistics time and unforeseen circumstances may affect the delivery time. Once we have more accurate information, we will contact you as soon as possible. Do you need us to provide special notification services, such as SMS or email notification? "
The above reply first expresses the understanding of the customer's problem, then explains the information that needs to be verified, and also mentions the possible uncertain factors such as logistics delay. Finally, ask customers if they need special notification service so that they can track the order status at any time.
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