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How to send text messages to the internet?
What is port number transfer?
answer
Hello, number portability refers to a service in which cellular mobile phone users change their contracted telecom operators in People's Republic of China (PRC) (excluding Hong Kong, Macao and Taiwan) within the same local telephone network, and the user number remains unchanged. Inter-provincial and inter-city network transfer is not allowed. For example, Ningbo Unicom/Telecom number can be converted into Ningbo mobile number, but Ningbo mobile number cannot be converted into Hangzhou Telecom/Unicom number.
02
Is there a charge for transferring the number to the Internet?
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Hello! Number transfer is free.
03
What are the conditions for port number transfer? Can my number be transferred to the internet with a portable number?
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Hello! According to the regulations of the Ministry of Industry and Information Technology, there is real-name registration, no arrears, normal customer status, no activities or affected businesses limited by the agreed time limit on the Internet, and finally the port number transfer network is full.
Individual customer No.20 who meets all the above conditions can apply.
04
Are there any requirements for the number segment when handling the port number transfer? Why did you reply to the text message saying, "This number does not support port number transfer"?
answer
Hello! At present, all ordinary individual customer numbers of China Mobile can be ported to the network.
At present, four types of number portability services are not provided. Including:
Special segment (satellite mobile: network numbers are 1349, 174, etc. );
Mobile communication resale: network numbers are 170, 17 1, 162, 165, 167, etc. );
Internet of Things number: Internet of Things private network number (such as 146, 148, 149, 140- 144, 1064). ).) and other universal public mobile communication network numbers for the Internet of Things;
Other circumstances that do not conform to the provisions of national policies.
05
Can the auspicious number be transferred to the network through the port number?
answer
Hello! Lucky numbers themselves can be transferred to the internet by carrying numbers.
If your lucky number is still in the contract period, it will affect the handling of port number transfer business. After the agreement expires, you can apply for port number transfer.
Number transfer condition
06
How do mobile customers handle port number transfer?
answer
Hello! Mobile customers need to do the following when handling port number transfer:
Step 1: Check whether the port number transfer condition is met:
Step 2: If the query result does not meet the port number transfer condition, it needs to meet the port number transfer condition according to the query result.
Step 3: If the query result meets the requirements of port number transfer, you can apply for the authorization code as follows:
Step 4: handle it in the business hall.
After receiving the authorization code, the user needs to bring his/her ID card to the business hall of the importer's number within the effective time of the authorization code, and the importer activates the number after receiving the notification of the successful effective result, so as to realize the formal network access of the importer's number.
Warm reminder:
The validity period of (1) authorization code is 60 minutes. If it is overdue, you need to apply for an authorization code again. Advise customers to handle the transfer business as soon as possible after obtaining the authorization code;
(2) The port number transfer is regarded as a new user's access to the network, and the requirements of the Regulations on the Registration of Real Identity Information of Telephone Users should be strictly implemented.
(3) After the port number is transferred to the network, the new card will take effect in the next hour, and the new card can be used within one hour.
(4) Due to the differences in technology and equipment, it may be necessary to change the terminal after handling the port number transfer.
(5) As there are many customers applying for transfer in the initial stage, it is recommended that customers do not apply repeatedly at the same time, so as not to receive the authorization code in time due to channel blockage.
(6) During the period from the receipt of the authorization code to the expiration of the authorization code, the operator can only handle payment, recharge, loss reporting, cancellation, card replacement, password reset and other services except basic communication services.
07
How do telecom customers switch numbers to mobile?
answer
Hello! Telecom customers need to do the following work when handling the port number transfer to mobile:
Step 1: Check whether the port number transfer condition is met:
Step 2: If the query result does not meet the port number delivery condition, it needs to meet the port number delivery condition.
(3) The new card will take effect one hour after the port number is transferred to the network. Usually, a new card can be used within one hour.
(4) Due to the differences in technology and equipment, it may be necessary to change the terminal after handling the port number transfer.
(5) As there are many customers applying for transfer in the initial stage, it is recommended that customers do not apply repeatedly at the same time, so as not to receive the authorization code in time due to channel blockage.
08
How do Unicom customers transfer their numbers to China Mobile?
answer
Hello! Unicom customers need to do the following work when handling the port number transfer to mobile:
Step 1: Check whether the port number transfer condition is met:
Step 2: If the query result does not meet the port number transfer condition, it needs to meet the port number transfer condition according to the query result.
Step 3: If the query result meets the requirements of port number transfer, you can apply for the authorization code as follows:
Step 4: handle it in the business hall.
After receiving the authorization code, the user needs to bring his/her ID card to the business hall of the importer's number within the effective time of the authorization code, and the importer activates the number after receiving the notification of the successful effective result, so as to realize the formal network access of the importer's number.
Warm reminder:
The validity period of (1) authorization code is 60 minutes. Overdue, be dealt with.
Re-apply for authorization code. Customers are advised to handle the transfer business as soon as possible after obtaining the authorization code.
(2) The port number transfer is regarded as a new user's access to the network, and the requirements of the Regulations on the Registration of Real Identity Information of Telephone Users should be strictly implemented.
(3) After the port number is transferred to the network, the new card will take effect in the next hour, and the new card can generally be used within one hour.
(4) Due to the differences in technology and equipment, it may be necessary to change the terminal after handling the port number transfer.
(5) As there are many customers applying for initial transfer, customers are advised not to apply repeatedly at the same time, so as not to receive the authorization code in time due to channel congestion.
09
What should I do with the phone bill balance after port number transfer?
answer
Hello! The phone bill balance cannot be transferred to other operators. I suggest you use up your phone bill before transferring to the internet.
If you have transferred to the network, you can bring your valid ID card to the designated mobile business hall to handle the balance of the phone bill. After the transfer, I suggest you go to the business hall as soon as possible to check the balance, and you can handle the balance within three years with valid ID.
10
What should I do if my port number transfer authorization code expires?
answer
1 1
My mobile phone number hasn't changed. Why does the transfer of mobile phone numbers affect family members' traffic preferences?
answer
Hello! You may have handled the XX traffic * * * business, and you need to cancel the XX traffic * * * business before you can handle the port number transfer. If you cancel this service, your family can no longer enjoy your preferential traffic package. Therefore, when you cancel this service, please inform your family so that they can handle it properly to avoid unnecessary expenses.
12
Why did you reply to the text message saying, "Your number has not reached the specified value since the last carrying time, so you can't handle the carrying transfer temporarily. Please check again after X years, X months and X days "?
answer
Hello! The time interval between your number and the last port number transfer is less than 120 days, which temporarily affects your network port number transfer. After 120 days, you can send a short message to apply for port number transfer.
Port number transfer processing
13
Why did you reply to the text message saying, "The number has xxx (the expiration time is ZZZZ-ZZ-ZZ), which affects the number transfer?" Affect transfer?
answer
Hello! This situation shows that your number still has a contract during the agreement period, which temporarily affects your handling of port number transfer. You can check the customer service of the operator to find out the expiration time of your contract.
14
Why did you reply to my short message and say, "Your number is in an abnormal state, and you can't transfer to the Internet for the time being"?
answer
Hello! Because the number you are using is currently in a state of downtime/loss reporting/* *, it temporarily affects your handling of port number transfer. You can recharge/reply/go to the business hall to restore the status of the application number, and then send a text message to apply for port number transfer.
15
Why did you reply to the text message saying, "Your number is currently unpaid for X yuan, which will affect the transfer to the network"?
answer
Hello! Because the number you use is currently in arrears, there is still an unpaid fee of RMB * *, which temporarily affects your handling of port number transfer. You can recharge and pay off the arrears, and then send a text message to apply for port number transfer.
16
Why did you reply to my text message saying that arrears affect the transfer number, but I don't owe money?
answer
Hello! When applying for port number transfer, the system will pre-settle the unpaid fees and recalculate your balance according to the active account cancellation rules. If you owe money, you will get this reply, so it may be different from your current balance.
17
Why did you reply to my text message saying "the number I provided was not registered with my real identity", which affected the transfer?
answer
Hello! Your number is not registered with real identity, which temporarily affects your number transfer. You need to bring your ID card to the nearby mobile business hall, check and improve the information, and then send a text message to apply for port number transfer.
18
Why did you reply to my text message saying that my "number is affected by X reasons"?
answer
19. Why didn't I receive any reply when I sent the number carrying SMS?
(1). Why did you reply to my number-transfer message and say "format error"?
(2) Why can't I get a short message reply or transcoding when I send the port number transfer application instruction?
answer
The owner's name is the owner's name of the number you want to transfer to. You need to send a short message with the number you want to transfer to. Short message instructions are case-insensitive, and there cannot be spaces or other characters in the instructions. Please check again and try sending the message again.
20
After successfully obtaining the authorization code, how should I carry the number and what materials do I need?
answer
Hello! First, you need to apply for an authorization code at the execution operator. After receiving the authorization code, you need to bring your ID card to the entity business hall where the ID number belongs within the valid time of the authorization code.
You need to bring the following documents:
1, a valid identity document consistent with the registered identity information of the executor;
2. A valid mobile phone card corresponding to the applied port number;
3. Execute the authorization code within the validity period (subject to the content of the short message).
The number is carried to the network SMS
2 1
Why can't we pay after WeChat/Alipay is brought into mobile?
answer
Hello! Third-party payment platforms such as WeChat/Alipay have basically realized the payment function, but the system is still being gradually transformed and may not be able to pay. You can contact WeChat/Alipay to re-register your current operator.
22
Why can't I get the SMS from a third-party company after I bring it to mobile?
answer
Hello! You can't receive SMS from a third-party company because the platform of the third-party company is undergoing system transformation and data synchronization has not been completed, so you can't judge your current operator, which leads to your inability to receive SMS. In this case, you can contact a third party to re-register your current operator, so I suggest you report the problem to the third party company, and we will also record your feedback and actively cooperate with the third party company to deal with it. Please forgive the inconvenience.
23
When will you start charging after you bring it into your mobile phone? How to query the new tariff information?
answer
24
Do I need to replace the SIM card after I bring it into my mobile phone?
answer
Hello! Handling port number transfer is equivalent to new customers accessing the network. After the port number is transferred to the corresponding operator, the SIM card needs to be replaced. The staff in the business hall will help you complete the card replacement and other related operations.
How to handle the port number transfer?
25
Can I check the bill before taking it out?
answer
Hello! You can go to the nearest operator's business hall to check the bill before taking it out.
Within 90 days after taking it out, you can check your bills for the past year; After 90 days to three years, you can check last month's bill.
26
Can I check the list after execution and before execution?
answer
Hello! Carry-out for port number transfer is equivalent to customer account cancellation, so it is impossible to query the detailed information before carrying out after carrying out.
27
I have five mobile cards. If I want to bring in 1 from China Telecom/China Unicom, can I handle it?
answer
Hello! According to the requirements of the Code for the Implementation of Registration of Telephone Users' Real Identity Information, only five mobile phone cards can be processed under the same certificate. If your five mobile cards are the same certificate, you can't bring them in. If it is not the same certificate, it will not be affected and can be brought in normally. So are the other two operators.
28
Is it related to the model of mobile phone? Do I need to change my mobile phone?
answer
Hello! Take the introduced number as the new network access number of the introduced operator. Due to the non-uniform network standards of operators, some mobile phones cannot support full-band communication due to the limitation of equipment functions, which may affect the use of customers after being brought in, so it is necessary to replace the mobile phone terminals that support the standard.
29
The number belongs to the company. Can I transfer the number to the Internet?
answer
Hello! According to the management policy of port number transfer, corporate customers cannot directly transfer to the network. If the customer number under the company name meets the conditions of port number transfer, it can be transferred to the personal name first and then transferred to the network.
30
What's wrong with port number transfer after use?
answer
1, after the number is brought out, it may affect your use of third-party services and SMS reception, such as verification codes of WeChat, QQ, companies, schools, Taobao, websites, SMS notifications, etc. Personal third parties pay phone bills, such as banks, Alipay and WeChat.
2. After the number is brought out, your points, network age, credit and VIP level in the original operator will be automatically cleared, and all rights (including number card star rights, global access rights, etc.) will be cleared. ), the benefits and prizes that have not yet been received can no longer be enjoyed.
3. If the original mobile phone system is different, it may be necessary to change the mobile phone when changing the operator.
4. The number can only be brought back after 120 days (natural day). After bringing it back again, it will be regarded as an ordinary new network user and treated according to the new network access rules.
5. After the port number is transferred to the network, it may affect the related business services of China Mobile, such as 139 mailbox, education, mobile cloud and Fetion, which rely on this number.
6. It may affect the use of Volte service, that is, you can't surf the Internet at the same time while making a phone call.
7. The time when the user activates the new card and the network switching cycle may affect the normal communication for a short time.
3 1
Is there a minimum charge for nicknames brought in?
answer
Dear customers, hello! There is no minimum consumption requirement for the good name brought in.
32
I have an influence on my business or marketing activities. Can I take it out immediately after I cancel my subscription?
answer
Hello! After business unsubscribe or marketing activities are interrupted, you can apply for withdrawal.
Important: If you apply for unsubscribe, please be sure to pay attention to the use of other numbers related to it to avoid unusable problems or unnecessary expenses. For example, after the multi-terminal * * * service master card is brought out, it may affect the enjoyment and paid use of the corresponding secondary number or secondary card in the current month; After the group pays the cancellation fee, you need to pay the fee yourself.
33
Why did I handle the port number transfer and receive a short message saying that the number meets the port number transfer requirements, but I never received the authorization code?
answer
Hello! In the process of applying for port number transfer, if the port number transfer conditions are met, but other services are affected, the system will remind you to complete the relevant business change procedures before applying for authorization code. Please check the message, change the corresponding business and reapply.
Example: Notice reminds respected customers to transfer their numbers to the Internet. Hello! Your number meets the portability requirements. Please complete the business change procedures of xxx, xxx and xxx before applying for authorization code. Consult the service telephone number of each operator in detail.
34
Why can't I transfer the number to other cities in the province after I bring it in?
answer
According to the regulations of the Ministry of Industry and Information Technology, number portability can only be changed in the same local telephone network. Therefore, we can't change the number to other cities. Please forgive the inconvenience.
35
Why did you reply to my short message and say, "Please go through the formalities for changing the home network business before applying for the authorization code"?
answer
Hello! Your number has already handled the home network business. If the port number is transferred to the network, it will affect the normal use of other members. It is recommended to make relevant business changes before applying for port number transfer.
36
I received a short message reminding me that I have a point of consumption XXX, and I am a YYY member. What does this mean?
answer
Hello, in order to protect your rights and interests, you will be reminded of the remaining points and membership information by SMS when you transfer your number to the network. If you have points, you can use them before applying.
Note: the points themselves do not affect the transfer, but only remind customers to run out.
37
What are the impacts/risks after introduction?
answer
(1) Due to differences in technology and equipment, users may need to change terminals;
(2) The time when the user activates the new card and the network switching period may affect the normal communication in a short time;
(3) users need to settle unpaid fees with operators when applying for port number transfer;
(4) The points, credits, VIP grades and various benefits enjoyed by users at the delivery end will no longer be used;
(5) Some businesses (services) provided by exporters and their partners will be unable to continue to be used;
(6) The user shall promptly notify the number-related service providers in the society of number transfer;
(seven) other matters that should be informed.
38
After successfully obtaining the authorization code, how should I carry the number and what materials do I need?
answer
After receiving the authorization code, you need to bring your ID card to the local business hall of the operator within the effective time of the authorization code.
You need to prepare the following related materials:
1) the valid certificate of the number user registered in the operator (valid certificate of the same person's real name accessing the network);
2) Effectively bring out the authorization code (subject to the content of the short message);
3) The mobile phone card corresponding to the number of the service application.
39
I heard that you have to pay compensation for the termination of the contract, is that right?
answer
40
Why can't I carry a broadband agreement?
answer
According to Article 5 of the State Council, your * * agreement affects network transfer, and the owner needs to bring the original second-generation ID card to the * * business hall, and then terminate the contract according to the agreement before network transfer.
4 1
Are there any special activities for port number transfer, which are more favorable than new network access or other operators?
answer
The company has no special policy for customers who transfer numbers to the network, and can handle the same activities as new customers.
Forty two.
What are the risks after the number is taken out?
answer
After your number is brought out, the points, network age, credit and VIP level of the original operator will be automatically cleared, and you can no longer enjoy all rights and interests; 120 days (natural days) before it can be brought back. After being brought back again, it will be regarded as an ordinary new network user and treated according to the new network access rules.
43
Will the port number transfer of Lucky be affected?
answer
Follow the principle of "low-cost introduction, paid out" and implement it in different categories:
1, users who have no nickname agreement are not restricted in carrying nicknames.
2. Users with nickname agreement and payment terms shall follow the payment terms of the agreement.
3. For users who have a beautiful agreement but have no clear compensation terms, the compensation standard shall refer to 30%- 100% of the unfulfilled contract amount and be implemented through consultation with customers.
4. The term of the agreement for famous users shall not exceed 20 years at the longest.
Related question and answer: how to handle the port number transfer? 1. How to handle port number transfer 1? Method 1: Call the operator's customer service hotline to apply. After the staff records the relevant information, someone will reply and accept it. 2. Method 2: Bring the owner ID card to the operator's own business hall for consultation. 3. The mobile phone must be registered in real name, the mobile phone number cannot be in arrears, and the mobile phone number cannot have a regular agreement with the transferor. Second, the application object of port number transfer is 1, the mobile users of China Telecom and China Unicom, and the domestic local network mobile users except TD special number segment 157/ 188 users can port number transfer to each other; 2. Mobile users of China Telecom and China Unicom can transfer their numbers to the TD-SCDMA network of China Mobile; 3. Users of China Mobile-Mobile TD-SCDMA special number segment 157/ 188 cannot carry it to other networks; 4. Users of virtual operator special number segment 170 cannot carry it to other operators' networks.
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