My mobile phone is Lenovo A590. It was fine before. There is no sound in the text messages recently. I didn't know there was a message until I unlocked it. What happened?

I'm sorry for the inconvenience.

Please go to Settings-Scene Mode to confirm whether you are in "Silent" or "Vibration" mode. If you are in the above mode, please switch back to the "Standard" mode and set the ringtone and volume before observing and testing.

If the problem persists after trying the above steps, please refer to the following suggestions:

1. It is suggested that after the device is restarted, the media files such as music in the device should be played to determine whether the speakers are normal;

2. I suggest you try to change the ringtone of other systems;

3. Please back up the fuselage data and restore the factory settings for observation. It is not excluded that it is caused by system abnormality.

If you still can't get better after recovery, it is recommended that you go to the maintenance station for examination and treatment in time to avoid affecting future use.

Repair station address:/servicestation.aspx;

You are welcome to contact us at any time or visit Lenovo ask.lenovomobile.com Lewen Bar for consultation and understanding.