Is the real-name authentication in Ping An Bank’s customer service add me trustworthy?

Not credible. Scammers may also use various means to impersonate bank customer service or trick customers into providing them with sensitive information such as personal information and account passwords. During real-name authentication and communication with customer service, it is recommended to take the following measures:

1. Confirm the identity of the other party: Confirm the identity of the other party through phone calls, text messages, emails, etc. and verify whether they are bank staff.

2. Avoid providing sensitive information: Do not provide personal account passwords, verification codes or any other sensitive information related to fund security. If you need to operate, please log in to the official website or call the bank customer service number.

3. Stay vigilant: Be wary of unfamiliar numbers, links and information from unknown sources, avoid clicking on malicious links and downloading suspicious software, and avoid being phished and scammed.