What happened to Dayun Express? I haven't updated the logistics information for several days.

Express information shows that there is no next record after the courier receives it. It may be that the courier lost it or left it behind, or it may be that some e-commerce transactions are generally scanned first, but the goods are not actually sent. At this point, we have the following options:

1. Contact the seller on Want Want to ask what's going on.

2. Decisively extend the time to confirm receipt.

3. Apply for a refund in time.

Call the logistics company to verify the situation.

There is no logistics record or updated information in logistics:

(1) If we find that the courier has been staying in the parcel warehouse or informing the courier to pick up the parcel, then there is no other information. At this time, we should just fill in the courier number, and the courier is not actually charged. We can urge the seller.

(2) When the seller makes it clear that the courier company has taken the express mail, it is not excluded that there is a problem with the courier or the courier company. Sometimes the courier loses one piece or hasn't had time to enter it, or it may be that the logistics company system is abnormal, but this situation is rare. We can contact the courier company or log on to the logistics company in official website to inquire.

During the Double Eleven or other Taobao shopping festivals, the logistics speed in some areas is sometimes slow. At this time, if you have to buy freight insurance, you should pay attention to automatically confirm the time of receipt, and click to extend the time of receipt in time to avoid the failure of freight insurance. It is best to ask the seller to help extend it. The seller can help extend it for fifteen days.