But the courier has sent a short message.

If no one sent you a courier, you should have sent it by mistake.

This kind of mistake often happens in the express delivery system. You can call the courier or the courier's office to ask. If someone sends you a courier, it may be a delivery error and you need to call to correct it. It's basically not fraud.

1. Call the courier who submitted the goods (courier inquiries usually display the courier's telephone information), ask him to confirm whether it is really put in the courier cabinet, and then ask him to help you take it out. This is the quickest way.

2. The second method is to call the customer service hotline above the express cabinet. The customer service hotline will generally ask you to quote the express number for inquiry, and then give the customer service the correct mobile phone number of the goods contact person, which operation can also be taken out. This has certain operation steps, but it is also very convenient.

Express delivery is divided into broad sense and narrow sense. Express delivery in a broad sense refers to the express delivery of any goods (including bulk express); In a narrow sense, express delivery refers to the emergency delivery service of business documents and small pieces. The research and analysis object of this textbook is mainly the express delivery industry in a narrow sense. In terms of service standards, express delivery generally refers to the express delivery service completed within 48 hours. From the definition of express delivery, we can sum up the following three characteristics of express delivery:

From the perspective of economics, express delivery is a branch of logistics industry, and the study of express delivery belongs to the category of logistics.

From the perspective of enterprise operation, express delivery is a new mode of transportation and an important link in the supply chain.

From the business nature, express delivery is a new service trade with high added value.