What should I do if the vivo mobile phone album and screenshots are transferred to other albums and cannot be removed?

The following methods are recommended:

1. Restart the phone;

2. Re-save the picture/screenshot to see if it is normal. You can back up the relevant data first. Go to Settings--Applications and Permissions/More Settings--Application Management--More--Show System Processes--Find the media storage device--Storage--Clear data and cache, and then try restarting the phone; (for some models, enter Settings--More settings--Applications--All--Find the media storage device--Storage--Clear data and cache)

3. Back up the relevant data first, enter Settings--Applications and Permissions/More settings--Application management--More---Find the album--Storage--Clear data and cache, and try to save the picture again;

4. Enter the phone settings--More Settings--Restore factory settings (backup and reset)--Clear all data. This operation will lose all data on the phone, including installed applications, application data, contacts, text messages, notes, etc. It is recommended to back up important data on your phone before operating (such as contacts, logged-in accounts, photos, etc.).