Tick-tock, I have already paid for carpooling, but will I get a refund if I cancel?

Yes, cancellation will be refunded to you. Will be returned to the bank card, directly to the Didi Carpool account provided by Aipai SMS.

Once the order is cancelled, it can be returned to your Didi account immediately. If you check the details in Didi wallet, you can immediately return the cancelled order to your Didi account. If you check the details in Didi Wallet, there are three payment methods: Alipay, client or webpage, and bank card direct payment.

If there is a prerequisite for passengers to cancel, the tick rule is that passengers have to cancel for reasons, such as less than 30 minutes before the departure time, and cannot cancel. If the passenger has to cancel, the owner is not responsible. ?

Moreover, if the passenger cancels the order, it means that he didn't take your car and the trip didn't happen, so it can't be evaluated. It should have no effect on the owner. Cancellation will let passengers choose one.

Extended data

Didi introduced five measures to ensure passenger safety:

1. Initiative 1 "Sharing Itinerary":

Passengers can find the "Share Itinerary" button on the "More" in the upper right corner of the main interface of Didi Chuxing APP while waiting for the plane to go to their destination. After clicking this button, passengers can choose one of three sharing channels, namely WeChat, SMS and QQ, and manually share their itinerary information with relatives and friends who want to share it. The shared travel information includes the starting point and ending point of passenger order, boarding and alighting time, distance to destination, estimated arrival time, vehicle license plate information and real-time vehicle position.

2. Initiative 2: "Emergency Relief":

"Emergency Help" is a help-seeking function developed by Didi specifically for emergencies. After the user presses the "Emergency Help" button, the system will send short messages to all emergency contacts set by the user. At the same time, Didi Security System will start recording and transmit the recording to Didi Travel Security Platform in real time. Didi customer service staff will assist emergency contacts, provide assistance within their capabilities, and cooperate with the police to handle the situation and collect evidence.

3. Initiative 3: "portrait authentication":

It is cool and safe to "brush your face" when going to work. Didi Chuxing recently launched the "portrait authentication" function for drivers. It means that Didi confirms the driver's identity information for the second time through biometric technologies such as "face recognition" and "voiceprint recognition", upgrading the control of drivers and increasing the safety of users.

4. Initiative 4: "Number protection":

"Number protection" is a function that uses the technology of virtual middle number to ensure that the mobile phone numbers of drivers and passengers are not open to each other. Drivers and passengers can contact each other directly through a "virtual number" after clicking the "Safe Call" button in Didi APP. At the end of last year, Didi took the lead in launching the "number protection" function in some cities such as Tianjin and Wuhan.

5. Initiative 5: "Same model":

At the same time, Didi Chuxing said that the platform forced drivers and car owners to carry out "three certificates to verify the truth". It is reported that since the establishment of Didi Platform, drivers and car owners have been required to provide information such as "ID card", "driver's license" and "vehicle driving license" when registering Didi Travel Account. Only when all the information of the three certificates is true and valid can the registration be successful.

References:

People's Daily Push Five Measures to Ensure Passenger Safety