How do car wash card users pay a return visit?

It is suggested that the questions asked during the return visit should be controlled within three to avoid customers' resentment. You can set the question 1 from several aspects. What do you think of the quality of our car wash? Any suggestions? For example, "Would you like to introduce friends and relatives to our car wash?" If the answer is satisfied with the service, if the answer is unwilling to ask "why?" You will know what the customer is not satisfied with.

2. According to the actual situation of customers' cars, give appropriate maintenance suggestions. For example, "The last time I saw your car was dirty, it would have an impact on your health. Our internal cleaning can be cleaning and disinfection. Would you like to experience it? "

3. Inform customers according to the marketing activities or notices of the store at this stage.