I can't get the check code on my mobile phone. What happened?

If you are using a Huawei mobile phone and the mobile phone cannot receive the verification code, you can check it by the following methods:

1. Restart the network

If the network is delayed or the server communication is delayed, you may not receive the verification code message. Please click the airplane mode in the drop-down menu, then close it, and trigger the sending of short messages under the network again.

2. Check whether the number is in the blacklist.

A blacklist has been set up in the harassment interception of mobile phone housekeepers. Please delete the number from the blacklist if necessary and try again.

EMUI 4。 X/5。 X/8。 X: mobile phone housekeeper >: harassment interception > gear button > number blacklist;

EMUI 9.0: mobile phone housekeeper > harassment interception > interception rules > blacklist;

Emui 9.0.1/9.1/9.1110.x/1.0: mobile phone housekeeper > harassment interception >

3. Check whether the number is set to intercept all strangers.

Please check whether intercepting all strangers is set in the harassment interception of mobile phone housekeeper. Please turn off this switch as needed and try again.

EMUI 5。 X/8。 X: mobile phone housekeeper >; Harassment interception > gear button > interception rules > SMS interception > intercept all strangers;

EMUI 9.0: mobile phone housekeeper > harassment interception > interception rules > SMS interception rules > intercept all strangers;

Emui 9.0.1/9.1/9.1:mobile phone housekeeper > harassment interception > SMS interception rules > intercept all strangers;

Emui10.x/11.0: mobile phone housekeeper >; Harassment interception > SMS interception rules > intercepting strange messages.

4. Check whether the default application is set for the information.

If you set the third-party SMS application as the default application, in order to protect your payment security and account security, the system provides the protection function of verification code SMS to prevent third-party applications (including malicious third-party applications) from obtaining the verification code SMS you received.

(1) It is recommended that you set the SMS that comes with the system as the default application. The setting path is: enter Settings, search and enter the default application, find the information, select the third-party SMS application you want to use, and set it as the default.

(2) If you still need to use a third-party SMS application, please turn off the verification code protection function. The operation path is as follows:

EMUI 5。 X & ampEMUI 8。 X: information > more > settings > advanced > verification code security protection;

EMUI 9。 X and above: information > three points > settings > verification code security protection.

Tips: emui9.x &; EMUI 10。 X: If there is no verification code security switch, it is very likely that you deleted the smart message plug-in. You can drop down and search for "Intelligent Message Plug-in" in any blank space on the mobile phone desktop, and click Restore.

5. If it is a mobile card and the enhanced information function is enabled, please switch to ordinary SMS.

Please switch the enhanced information to the general information interface: in the enhanced information chat interface, click the three points in the upper right corner > Switch to SMS/MMS.

6. Check whether to save the number to the privacy space.

You can enter the settings, search into the privacy space, open the information to see if you have received the SMS record. If yes, please move the required contact to the main space and try again.

7. Restore the default settings.

EMUI 5。 X & ampEMUI 8。 X: Info > More > Settings, and select the following to restore the default settings;

emui 9 . x/ 10 . x/ 1 1.0:information >； At three o'clock > Settings > Three o'clock, select the following to restore the default settings.

8. Check whether the SIM card can receive the verification code when it is inserted into other mobile phones.

Insert the SIM card into other mobile phones and check whether you can receive the verification code. If the communication of the third-party server is delayed, the verification code message may not be received. It is recommended to contact the operator or a third-party APP for processing.