Hongkong and Shanghai Banking Corporation did not receive the card and did not know the account number.

What you want to ask is what should HSBC do if it does not receive the card and does not know the account number? The method is as follows.

1. Get your mobile phone back, call the bank customer service number, and then transfer to manual customer service. You can find the bank card account number by providing your identity information.

2. Go to the bank counter with a valid ID card and go to the bank counter where the bank card is issued.