China Southern Airlines ticket change or refund. . High score. Thank you. Waiting online. Plus points for the best answer.

Your case is involuntary refund, and it is a full refund, including airport construction fee.

But according to the refund policy, no matter where you buy it, you need to return it. China Southern will refund you through your original place of purchase, so you should contact the seller above. If in doubt, it is best to contact China Southern Airlines customer service 95539 for verification. You didn't choose SMS not to verify that the refund was the right decision.