How to refund the repeated purchase of air tickets online?

If passengers have purchased more than one ticket on the same flight and need to return one of them, they can contact the airline customer service for handling. The specific refund process may vary by airline and ticket type, but the following steps are usually required:

1. Contact airline customer service: Contact airline customer service by phone, online customer service or email and tell them which ticket to return.

2. Provide ticket information and passenger information: Customer service staff can ask passengers to provide relevant information about refund, such as flight number, departure date, seat class, passenger name, reason for refund, contact information, etc.

3. Confirm the refund amount and method: After confirming the passenger information and the refund reason, the customer service staff will inform the passenger of the refund amount and method. Generally speaking, the refund amount will return to the original payment method, such as credit card, Alipay or WeChat.

4. Complete the refund procedure: complete the refund procedure according to the guidelines and requirements provided by the customer service personnel. Additional supporting documents or other operations, such as entering the refund verification code, may be required.

It should be noted that different airlines and ticket purchasing channels may have different refund policies and handling fees, so it is best to know the relevant policies and handling fees before refund to avoid unnecessary troubles in the process of refund.