How to deal with the redemption failure of BOC Shang Yi Wealth Management Fund?

If your fund redemption operation in e-commerce finance fails, please change your bank card and try again. If the redemption fails due to the abnormal status of the bank card (such as cancellation of the bank card, loss reporting status, freezing by the bank, etc.). ), the system will display abnormal transaction information on the redemption exception handling page, where you can change the abnormal redemption transaction. The changed bank card only supports China Bank debit card for the time being, and the card needs not to purchase e-commerce financial products.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.