JD.COM Tong Yuan Express put the courier at the collection point, but didn't give me any news. Why should I take it?

There are the following methods to retrieve the pick-up code:

1. Maybe the courier entered the wrong mobile phone number when depositing the parcel, so you didn't receive the verification message. You can check the logistics status, call the customer service of Youbao Express Cabinet, submit the order number, and the customer service will resend a verification message to your mobile phone.

2. According to the courier number, contact the official courier checklist to get the phone number of your courier, and contact the salesman (tell your courier number and recipient address) to get the courier.

Express delivery process:

(1) When the courier arrives at the terminal network to submit documents, he must first confirm his identity information.

(2) After confirming the identity information, start to enter the express mail information (express number, recipient's mobile phone number, etc.). ).

(3) Select the box size for express delivery.

(4) After determining the box size, the system will automatically pop up and open the corresponding free cabinet.

(5) The courier puts the express in the box and closes the door.

(6) The system automatically sends a message to prompt the recipient. (including outlet address and verification password, valid within 24 hours)

(7) Courier, repeat steps 2-5 until all express mails are released.